Customer Service with French

Hays Czech Republic, s.r.o.

Place of work
Praha, Czechia
Contract type

Information about the position

Job description, responsibilities and duties

Our very important client, the global company standing at the forefront of technological innovation and entertainment with numerous offices all around the world, is currently looking for a Customer Query Administrator with French to join their financial team in Prague in the Czech Republic.

Your new role
You will carry out administrative and transactional tasks within in the area of claim management, process all incoming claims on the system. You will ensure proper classification of claims into predefined categories, ensure completeness and correctness of the claim data received from customers. Maintain effective communication in French and English with customers, business partners and colleagues.

What you'll need to succeed
As the successful candidates you should be a friendly and customer-oriented person who has at least 1+ year of experience in Customer Support or Accounts Receivable. Fluent French (B2) is a must.

Employee perks, benefits

Our client offers not only workplace in a new and very small shared office but also a number of the benefits such as financial bonuses, language courses for free, favored telephone tariffs, company events, discounts for the products of the company etc.

Company on whose behalf the position is being filled

Other unlisted areas

Producing company

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

French - Upper intermediate (B2) and English - Upper intermediate (B2)


Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.

Company address

Hays Czech Republic, s.r.o.
Olivova 4/2096
110 00 Praha 1
ID: 3660268  Datum zveřejnění: 6.5.2019