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Senior IT Support with French
Hays Czech Republic, s.r.o.
Place of work
Praha, Czechia
Praha, Czechia
Contract type
full-time
full-time
Wage (gross)
43 000 - 47 000 Kč/month
43 000 - 47 000 Kč/month
Information about the position
Job description, responsibilities and duties
For our client, an international pharmaceutical company with SSC based in Prague, we are currently seeking for candidates to join their new IT Support team.
Your new role
You will be responsible for providing both onsite support (IT infrastructure problems), but also remote support via ticketing system. You would provide professional highly customer oriented support to end-users as a first point of contact. Supporting implementation of new IT processes, manage end-use incidents and prioritise service in line with business needs. Since you would become senior member of the team, you will also be coordinating other members and assign tasks to them.
What you'll need to succeed
You are a perfect fit for this position if your English is on a communicative level and you also speak fluently French. You have to have experience in IT support or other relevant position at least 1 year. High level of customer focus an strong commitment. Experienced in interacting with external suppliers and service providers.
What you will get in return
Our client offers a very competitive salary, stable international environment and a great opportunity to develop your technical skills. The client offers very good benefits including 4.000CZK worth of cafeteria a month.
You have a chance to participate in a number of interesting IT projects and be part of global IT team. You will be part of setting up entirely new processes here in Prague.
Your new role
You will be responsible for providing both onsite support (IT infrastructure problems), but also remote support via ticketing system. You would provide professional highly customer oriented support to end-users as a first point of contact. Supporting implementation of new IT processes, manage end-use incidents and prioritise service in line with business needs. Since you would become senior member of the team, you will also be coordinating other members and assign tasks to them.
What you'll need to succeed
You are a perfect fit for this position if your English is on a communicative level and you also speak fluently French. You have to have experience in IT support or other relevant position at least 1 year. High level of customer focus an strong commitment. Experienced in interacting with external suppliers and service providers.
What you will get in return
Our client offers a very competitive salary, stable international environment and a great opportunity to develop your technical skills. The client offers very good benefits including 4.000CZK worth of cafeteria a month.
You have a chance to participate in a number of interesting IT projects and be part of global IT team. You will be part of setting up entirely new processes here in Prague.
Company on whose behalf the position is being filled
Other unlisted areas
International company with SSC in Prague
International company with SSC in Prague
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
University student
University education (Bachelor's degree)
University education (Master's degree)
Language skills
French - Advanced (C1) and English - Intermediate (B1)
Advertiser
Brief description of the company
Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
ID: 3695502
Datum zveřejnění: 17.6.2019
2019-06-17
lokalita: Prague Pozice: Customer Support Specialist, IT Network Administrator, IT System Administrator, IT Tester, IT/Technical Support Specialist Společnost: Hays Czech Republic, s.r.o.
Základní složka mzdy (brutto) a další odměny: 43 000 - 47 000 Kč/month