Junior IT Support with Swedish language

Hays Czech Republic, s.r.o.

Place of work
Praha, Czechia
Contract type
full-time

Information about the position

Job description, responsibilities and duties

For our significant client, an international company based in Prague, we are looking for suitable candidates for position of Service Desk Analyst with English AND Swedish.

Your new role
A successful candidate will be responsible for solving of the requests and for support from internal customers in a professional manner with strong focus on a quality and client satisfaction. Other responsibilities will be allocating unresolved issues according to the internal escalation procedures, taking responsibility for the communication with users from the start till the end of the problem solving case, searching documentation and previous requests for assistance on related topics to establish possible solutions to calls, maintaining all information and data in a tracking system and reporting up to date and accurate inventory information on the organisation's IT assets.

What you'll need to succeed
We are seeking a candidate with strongly customer-oriented personality and good communication skills. Previous technical experience, IT interest or education is not required. An excellent level of English AND Swedish (both written and spoken) is a must. Also, good analytical and problem-solving skills and time flexibility are required.

Company on whose behalf the position is being filled

Other unlisted areas

International company with SSC in Prague

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Swedish - Upper intermediate (B2) and English - Upper intermediate (B2)

Advertiser

Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.

Company address

Hays Czech Republic, s.r.o.
Olivova 4/2096
110 00 Praha 1
http://www.hays.cz

Contact

Contact person: Kristýna Hirková
Tel.: +420770130947
E-mail: send CV
ID: 3703527   Datum zveřejnění: 26.6.2019