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Collections Specialist with Bulgarian

Hays Czech Republic, s.r.o.

Place of work
Dejvice, Prague 6, Czechia
Contract type
Wage (gross)
From 53 000 Kč/month

Information about the position

Job description, responsibilities and duties

• Maintaining AR ledger of accounts.
• Monitor and limit overdue accounts.
• Minimize Financial risks of customer ledgers.
• Perform account reconciliation, support month end closing activities.
• Excel and analytical skills required.
Primary Responsibilities
• Execute the end-to-end Accounts Receivable processes
• Execute standard and non-standard AR reporting, and distribute (where appropriate)
• Perform OCR scans of electronic remittance notes
• Process receipt allocation to invoices
• Process unallocated credits
• Execute the collections and dunning process
• Identify accounts due for collection
• Handle customer calls and customer facing communication, to maximize cash collected
• Execute standard dunning, and specialized dunning campaigns
• Manage customer disputes, liaising with the Business where necessary
• Work collaboratively with legal teams and issue guidance on debt provisions
• Execute the management of customer queries
• Apply (and remove) dunning blocks
• Handle customer calls and dispute logging/management
• Undertake root cause analysis
• Track and monitor queries through to resolution
The Candidate
• Advanced to native Bulgarian language.
• 2+ years of experience in collections.
• Knowledge transfer experience preferred.
• Strong communication skills, ability to multitask and flexibility.
What do we offer:
• Exciting innovative environment – company open to new ideas
• Possibility for further development and international career opportunities
• High-profile team
• Daily use of English
• Competitive remuneration and other benefits (meal vouchers, contribution to life insurance, holidays etc.)
• Flexible working hours, possibility for home office, sick days
• Good location of center in Prague 6 – Evropska street

EMPLOYMENT TYPE: Full-time work
TYPE OF EMPLOYMENT: employment contract
REQUIRED EDUCATION: Secondary education or professional training with a school-leaving exam
LANGUAGE SKILLS: English (Advanced), Bulgarian (Advanced)
COMPANY: Carrier Refrigeration Operation Czech Republic s.r.o./dříve Linde Frigera spol. s r.o.
16400, Praha - Dejvice, Hlavní město Praha, Czech Republic

Employee perks, benefits

BENEFITS: Bonuses, Contribution holiday, Contribution to sport / culture / leisure, Contributions to the pension / life insurance, Corporate events, Educational courses, training, Flexible start/end of working hours, Holidays 5 weeks, Meal tickets / catering allowance, Occasional work from home, Refreshments on workplace, Sick days

Company on whose behalf the position is being filled

Machinery industry

Carrier Refrigeration Operation Czech Republic, s.r.o. - producer of cooling and freezing equipment and Transicold products has a vacancy at the position:

Carrier is a leading provider of heating, ventilation, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Educational Specialization

finance, účetnictví, accounting, collection,

Language skills

English - Upper intermediate (B2) and Bulgarian - Upper intermediate (B2)


Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.

Company address

Hays Czech Republic, s.r.o.
Olivova 4/2096
110 00 Praha 1


Kontaktní osoba: Štěpán Kohout
Tel.: +420770146735
E-mail: poslat životopis
ID: 4150537  Datum zveřejnění: 24.9.2021  Spodní hranice mzdy (brutto): 53 000 Kč/month