Asst. Front Desk Manager - Hilton Prague Old Town

HILTON PRAGUE HOTELS

Místo práce
V Celnici, Nové Město, Česko
Druh pracovního poměru
plný úvazek
Termín nástupu
Up to agreement
Mzdové podmínky (brutto)
Od 30 000 Kč/měsícWe offer unique benefits of Hilton company Competitive salary Amazing hospitality environment Great team and possibility to grow within our both Hilton properties in Prague

Informace o pracovním místě

Náplň práce, pravomoci a zodpovědnosti

· Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members.

· Encourages a team spirit amongst staff members with leadership and guidance.

· Uses creative management skills to solve problems. Ensures compliance with Hilton standards to ensure consistent high quality guest relations.

· Social media responses on a daily basis.

· Shows hospitality

· Engages and leads the way for colleagues in terms of interactions with guests.

· Overlooks Executive Lounge by daily rotation to check on standards and guests



Support to FDM:

· Communicates effectively both verbally and in writing to provide clear direction to staff.

· Closely communicates with other management

· Observes performance and encourages improvement.

· Manages desk through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgement.

· Scheduling

· Act as departmental trainer together with another team member.

· Participate actively in keeping the focus on KPI’s

· Cost control

· The Assistant FDM is also part of the Manager On Duty team during weekends

Zaměstnanecké výhody, benefity

We offer unique benefits of Hilton company

Competitive salary

Amazing hospitality environment

Great team and possibility to grow within our both Hilton properties in Prague

Informace o náboru

We are now welcoming applications for newly open positon in our Front Office department of newly refurbished Hilton Prague Old Town hotel, in the heart of Prague with 303 rooms and 5* service.

Předpokládaný termín ukončení výběrového řízení

29.2.2020 (zbývá ještě 5 dnů)

Požadavky na zaměstnance

Pozici vyhovují uchazeči se vzděláním

středoškolské s maturitou

Jazykové znalosti

Český jazyk - Začátečník (A2) a Anglický jazyk - Pokročilý (C1)

Osobnostní předpoklady a dovednosti

· Loves hotel operation

· Loves people

· Loves challenges

· English written and verbal – is must

· Great OPERA and Office knowledge

· Great organizational skills and meeting deadlines

Inzerující společnost

Stručná charakteristika společnosti

Hotel Hilton Prague & Hilton Prague Old Town poskytuje ubytování v 791 a 303 pokojích v centru Prahy. Zajistíme konference, eventy, catering v hotelu i mimo hotel.

Počet zaměstnanců

250-499 zaměstnanců

Adresa společnosti

Gestin Holding, a.s. - Hilton Prague Old Town
V Celnici 7
11000 Praha
www.jobs.hilton.com

Kontakt

Kontaktní osoba: Michal Hradilík
Tel.: 420-224 842 143
E-mail: poslat životopis
ID: 3856299  Datum zveřejnění: 24.1.2020  Spodní hranice mzdy (brutto): 30 000 Kč/měsíc