Seasons restaurant manager - HILTON PRAGUE


Place of work
Pobřežní 311, 186 00 Karlín, Czechia
Contract type

Information about the position

Job description, responsibilities and duties


The Restaurant Manager is responsible for the commercial performance, management and reputation of Seasons restaurant.

· Are you passionate about great food and drinks?

· Do you think breakfast is an important start to the day?

· Do you know what it takes to inspire your team to deliver exceptional guest experiences every time?

· As a leader, are you supportive and inclusive?

· Status quo does not exist in your vocabulary

If so, this Restaurant Manager role is made for you!


As Restaurant Manager, you will:

1. Commercial Performance

· Healthy portion of entrepreneurship

· Achieve the restaurant’s business plan, considering financials, market strategy, team member and guest experience.

· Partner with the Commercial team on marketing plans to increase the number of guests dining in-house

· Manage the restaurant budget and forecast effectively. Review business results - including sales, costs, profit margins, covers, guest satisfaction - and take action to improve performance

· Optimise revenue by increasing seat occupancy and average check

2. Excellent Food & Drinks

· Partner with the Restaurant Chef and F&D Leadership Team to create attractive menus, products and promotions that drive revenue and profit

· Deliver high-quality, well-presented food and beverage to meet customers’ needs

· Champion Hilton’s sustainability goals through local sourcing, use of seasonal produce and minimizing food waste.

3. Exceptional Guest Experiences

· Lead your team to deliver exceptional guest experiences, making sure they provide authentic personalized service and in-depth product knowledge

· Develop great customer relationships, recognizing long staying guests and their preferences to improve loyalty

· Review and act on customer feedback, taking quick action to improve service and resolve complaints

· Enhance the restaurant’s image through online reputation management, driving positive reviews on key platforms (e.g. TripAdvisor , Google Reviews)

· Make sure that food allergies and dietary requirements are treated with absolute seriousness

4. Great Working Environment

· Manage, develop and inspire the restaurant team, creating an inclusive environment where all Team Members can thrive and achieve their professional goals

· Practice great people management, from recruitment to training to succession planning and recognition

· Schedule Team Members’ working time efficiently based on forecast business volumes, offering flexibility where possible and minimizing overtime costs

· Communicate well and often, building good relationships with your team and other hotel departments

5. Day-To-Day Essentials

· Make sure restaurant operations strictly comply with all regulations (including health, safety and hygiene, food safety certification, licensing) and that potentially hazardous situations are identified, reported and corrected.

· Make sure all restaurant opening and closing procedures are carried out correctly, including financial reports and reconciliations

· Manage breakfast operations efficiently to give guests a great start to their day. This includes making sure guests receive a friendly welcome, minimizing waiting times for tables and ensuring quality food and drinks are delivered on time

· Maintain operational effectiveness, using efficient steps of service and layout to reduce cycle times

· Manage restaurant inventory, stock control and purchasing, following hotel guidelines.

· Keep up to date with what’s happening in F&D – current and future trends, markets, ingredients, competitors and suppliers – to drive innovation.


We’re looking for a passionate leader, who is passionate about food & drinks, with at least 2 years’ experience in a similar role.

We are welcoming current Assistant Restaurant Managers, to take the next step, leaving their mark in a venue which is only 6 months old. Awesome opportunity to grow, develop & make this venue your own.

To be successful in this position you will have:

· Natural Team player, People’s person

· Commercial focus, with a demonstrated ability to deliver business performance and results.

· Inspirational leadership and people management skills, experienced in managing, developing and motivating a team and working effectively with other departments.

· Excellent verbal and written communication skills to deliver a compelling message for the right audience, from team briefings to commercial business presentations

· Guest focus, maintaining the highest standards of service and quality to create memorable experiences.

· Effective relationship management skills to build good relationships with key internal and external stakeholders, including suppliers

· Strategic thinking and problem-solving skills, able to work effectively in a fast-paced environment while remaining calm and focused under pressure.

You will also be fluent in English, any other language is beneficial but not mandatory and comfortable using F&D systems and MS Office.

Employee perks, benefits


· Work for, now officially, the world’s best employer in a unique destination

· A competitive salary and benefits package

· Worldwide career opportunities

· Access to leadership development programmes and hundreds of courses through Hilton University

· Industry-leading Team Member travel rates through Go Hilton

· Wellbeing initiatives to help you thrive and be your best self

· A workplace to be proud of

· Opportunities to be recognized for being awesome and doing a great job

Click here for more information about Hilton Prague:

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Advanced (C1)


Brief description of the company


Number of employees

250-499 employees
ID: 4743385  Datum zveřejnění: 17.1.2024