Litujeme, společnost nabízející danou pracovní pozici ukončila zveřejnění nabídky na stránce.
Děkujeme za pochopení.
Zobrazit podobné nabídky
Děkujeme za pochopení.
Zobrazit podobné nabídky
Customer Support Specialist with French
HOFMANN WIZARD s.r.o.
Place of work
Brno
Brno
Contract type
full-time
full-time
Start date
('',)
('',)
Wage (gross)
35 000 - 38 000 Kč/month
35 000 - 38 000 Kč/month
Information about the position
Job description, responsibilities and duties
- Assigned support to a company client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
- Responsibility for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country
-Coordinating and participating in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support)
- Be a member of the international, dynamic, and innovative company environment
- Be a part of the shadowing program for the newcomers and ready to ‘lend a hand’ to your junior colleagues
- Responsibility for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country
-Coordinating and participating in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support)
- Be a member of the international, dynamic, and innovative company environment
- Be a part of the shadowing program for the newcomers and ready to ‘lend a hand’ to your junior colleagues
Employee perks, benefits
We offer:
• Long-term and stable cooperation
• Relocation support (initial accommodation for 14 days)
• Performance bonus
• Financial appraisal for referring your friends and acquaintances
• Monetary compensation of the night shifts and compensation days for working during the Czech state holidays
• Meal allowance
• Multisport card
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts)
• 25 days of paid leave
• Brand new offices with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city of the Czech Republic
• Expat Assistance Services for new joiners
• Teambuilding activities
• Long-term and stable cooperation
• Relocation support (initial accommodation for 14 days)
• Performance bonus
• Financial appraisal for referring your friends and acquaintances
• Monetary compensation of the night shifts and compensation days for working during the Czech state holidays
• Meal allowance
• Multisport card
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts)
• 25 days of paid leave
• Brand new offices with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city of the Czech Republic
• Expat Assistance Services for new joiners
• Teambuilding activities
Company on whose behalf the position is being filled
Would you like to develop your career in customer service? Our international client provides career opportunities and stable employment in a multinational environment where you can get a chance to use various languages, be a part of the prominent and world-famous brands, acquire and upgrade IT skills working from the all-new office building in the center of Brno.
We are looking for candidates with combination of languages English and French (Czech is not required) who are interested in customer service.
We are looking for candidates with combination of languages English and French (Czech is not required) who are interested in customer service.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2) and French - Advanced (C1)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
• Speak and write in French and English fluently
• Skills to handle incoming inquiries successfully and give a useful guidance to the client
• Experience in the Customer Support field
• Ability to multitasking and problem solving
• Master Windows, VPN, Office 365, Citrix, ticketing tools, etc.
• Can be punctual and relied on
• Skills to handle incoming inquiries successfully and give a useful guidance to the client
• Experience in the Customer Support field
• Ability to multitasking and problem solving
• Master Windows, VPN, Office 365, Citrix, ticketing tools, etc.
• Can be punctual and relied on
Advertiser
Brief description of the company
Personální agentura
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
1000 and more employees
ID: 4153058
Datum zveřejnění: 31.8.2021
2021-08-31
lokalita: Brno Pozice: Call Operator, Customer Support Specialist, Helpdesk Operator Společnost: HOFMANN WIZARD s.r.o.
Nabídka práce je převzata z jiné stránky nebo zdroje.
Spodní hranice mzdy (brutto): 35 000 Kč/month