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Customer Service Consultant for Airlines ✈️
HOFMANN WIZARD s.r.o.
Place of work
Prague
Prague
Contract type
full-time
full-time
Wage (gross)
40 000 - 43 000 Kč/month
40 000 - 43 000 Kč/month
Information about the position
Job description, responsibilities and duties
We are looking for a customer service consultantfor our esteemed client. A stable company offering top-notch customer (telephone) support for airlines ✈️ in Germany, Italy, Central, and Eastern Europe.
What will it be about?
• Efficiently resolve customer queries and issues.
• Handling reservations, flight changes or cancellations, facilitating online check-in, etc.
• Fluent communication in English and German.
• Collaborate in a dynamic team environment.
• Communicating with customers via telephone, email, and chat.
What will it be about?
• Efficiently resolve customer queries and issues.
• Handling reservations, flight changes or cancellations, facilitating online check-in, etc.
• Fluent communication in English and German.
• Collaborate in a dynamic team environment.
• Communicating with customers via telephone, email, and chat.
Employee perks, benefits
Benefits:
• Permanent employment contract
• Financial rewards in addition to the fixed salary
• Sodexo meal vouchers
• ️ Discounts on airline tickets
• ️ Multisport card
• Contribution to language courses
☝️ ☝️ ☝️ If you are enthusiastic about providing customer service and would like to work in a global environment, please send us your resume.
• Permanent employment contract
• Financial rewards in addition to the fixed salary
• Sodexo meal vouchers
• ️ Discounts on airline tickets
• ️ Multisport card
• Contribution to language courses
☝️ ☝️ ☝️ If you are enthusiastic about providing customer service and would like to work in a global environment, please send us your resume.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2) and German - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
What we are looking for?
• Knowledge of German and English - daily communication with customers.
• Ability to work remotely - effective work schedule of 40 hours per week - 8.5 hours per day.
• Stable internet connection - internet speed of 16/10 Mbps, Ethernet cable.
• ✍️ Option to attend a 6-week training program in Brno.
• Knowledge of German and English - daily communication with customers.
• Ability to work remotely - effective work schedule of 40 hours per week - 8.5 hours per day.
• Stable internet connection - internet speed of 16/10 Mbps, Ethernet cable.
• ✍️ Option to attend a 6-week training program in Brno.
Advertiser
Brief description of the company
Personální agentura
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
1000 and more employees
ID: 4793545
Datum zveřejnění: 26.3.2024
2024-03-26
lokalita: Prague Pozice: Customer Support Specialist Společnost: HOFMANN WIZARD s.r.o.
Nabídka práce je převzata z jiné stránky nebo zdroje.
Spodní hranice mzdy (brutto): 40 000 Kč/month