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Customer Service Consultant for Airlines


Place of work
Prague, Czechia
Contract type
Wage (gross)
40 000 - 43 000 Kč/month

Information about the position

Job description, responsibilities and duties

We are looking for a customer service consultantfor our esteemed client. A stable company offering top-notch customer (telephone) support for airlines ✈️ in Germany, Italy, Central, and Eastern Europe.

What will it be about? 
• Efficiently resolve customer queries and issues. 
• Handling reservations, flight changes or cancellations, facilitating online check-in, etc. 
• Fluent communication in English and German.
• Collaborate in a dynamic team environment.
• Communicating with customers via telephone, email, and chat.

Employee perks, benefits

• Permanent employment contract
• Financial rewards in addition to the fixed salary
• Sodexo meal vouchers
• ️ Discounts on airline tickets
• ️ Multisport card
• Contribution to language courses
☝️ ☝️ ☝️ If you are enthusiastic about providing customer service and would like to work in a global environment, please send us your resume.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills

What we are looking for? 
• Knowledge of German and English - daily communication with customers.
• Ability to work remotely - effective work schedule of 40 hours per week - 8.5 hours per day. 
• Stable internet connection - internet speed of 16/10 Mbps, Ethernet cable.
• ✍️ Option to attend a 6-week training program in Brno.


Brief description of the company

Personální agentura

The company is a holder of a licence to offer recruitment services.

Number of employees

1000 and more employees


Contact person: Anežka Hořejší
Tel.: +420 607 015 582
E-mail: send CV
ID: 4840338  Datum zveřejnění: 27.5.2024  Nabídka práce je převzata z jiné stránky nebo zdroje. Spodní hranice mzdy (brutto): 40 000 Kč/month