Primary job category
Project Management
Place of work
Bratislava
Contract type
full-time
Salary (gross)
Salary starting from 1900 EUR gross, depending on relevant experience and language proficiency

Program Manager with French

What would your daily tasks look like?

- Strategy & Policy- Participate in the development and implementation of new policy, (dealing with eligibility and expense policies, mobiles’ refresh requests from end users, devices’ returns and break fix policy)
- Sourcing- in partnership with CSMP Global Sourcing Lead and Procurement, (consists of collaborating with the suppliers, negotiating agreements, contract approvals and interlocking with procurement)
- Supplier Relationship & Performance Management, (eg. Monitoring and executing in-building coverage, negotiating amendments, measuring supplier’s performance)
- Provisioning, (managing large migrations and communication, taking care of tech refresh – devices & SIM cards, rolling out new plans, device cascade management)
- End User Support, (important part of day-to-day duties – providing great customer care, dealing with end users’ inquires and needs, escalations)
- Financial Management, (submitting and managing PO for country CSMP services, cost analysis and actions, spend exceptions reporting, managing bonuses and credits)
- Projects, such as implementation of new services and compliance with new regulations – piloting new services and devices, in-building solutions etc.

What do you need for your success?

- 2 years’ program management experience
- Some experience in, and knowledge of the mobile industry
- Relationship management (as a supplier or customer)
- Language proficiency (English plus French)
Additional information
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Be a part of something great at IBM

Imagine a world where inspired ideas and innovative technology combine to create a smarter, more sustainable future. Welcome to the world of IBM.

https://ibm.com/jobs/sk
Connect with us:

Do your best work ever.
ID: 3598352   Datum zveřejnění: 5.9.2019   Základní složka mzdy (brutto) a další odměny:   Salary starting from 1900 EUR gross, depending on relevant experience and language proficiency