Primary job category
Other
Place of work
Brno
Contract type
full-time
Salary (gross)
30 000 EUR/month

Customer Service Representative with various language combinations

Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping others succeed excites you, let’s talk!

In a CSR position you will:

• Provide customer support to employees of our partner companies
• Handle inbound and outbound calls, emails and chats
• Discover IT services to their full capacity
• Gain real skills and work experience
• Get unmatched career choice opportunities

The ideal candidate is:

• A good listener with passion to help others
• Polite, tactful and patient
• Able to analyse information and solve problems
• A team player
• With at least basic computer experience and hungry to learn more
• Able to understand the difference between a scanner and a shredder

Required Technical and Professional Expertise

• Are sociable person
• Have great listening skills and passion to help others
• Are polite and tactful (even with some not very happy customers)
• Are able to analyze information and solve problems
• Are always optimistic and positive (or just trying to be)
• Have some basic IT skills

Preferred Technical and Professional Experience

• Basic computer experience with Windows, Mac or Linux operating systems
• Language skills on communicative level
Additional information
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Be a part of something great at IBM

Imagine a world where inspired ideas and innovative technology combine to create a smarter, more sustainable future. Welcome to the world of IBM.

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ID: 3901878  Datum zveřejnění: 13.5.2020  Spodní hranice mzdy (brutto): 30 000 EUR/month