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Technical Support Specialist with Czech and English

Infosys (Czech Republic) Limited s.r.o.

Place of work
Vlněna, Dornych, Brno-střed-Trnitá, Czechia
Contract type
Wage (gross)
25 000 Kč/month

Information about the position

Job description, responsibilities and duties

Your workday will just fly by as you will:
• Be assigned for one future-oriented, long-lasting, and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
• Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
• Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
• Be a member of the international, dynamic, and innovative company environment.

Why does Infosys choose you? You definitely:
• Speak and write in Czech and English language fluently;
• You are willing to work in shifts;
• Handle phone calls, a necessity to reply to emails and give useful guidance to the client;
• Perceive multitasking and problem solving as a piece of cake;
• Are a daily user of Windows, Android or iOS, Microsoft Office, etc.
• Want to be a team player rather than a lonely wolf;
• Can be punctual and relied on.

Employee perks, benefits

• Long-term and stable cooperation;
• Performance bonus;
• Financial appraisal for referring your friends and acquaintances;
• Meal allowance;
• Multisport card with a financial contribution from Infosys;
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
• 25 days of a paid leave;
• Brand new offices (Vlnena street) with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city of the Czech Republic;
• Expat Assistance Services for new joiners;
• Teambuilding activities.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) or Czech - Advanced (C1)


Brief description of the company

Infosys is a global leader in the next-generation digital services and consulting.
We provide business consulting, technology, engineering and outsourcing services for world-class brands across the globe. Our current clients are market leaders in area of car and sportswear manufacturing, energy and utilities, insurance, pharmacy, healthcare, etc.
Our business solutions and services help to accelerate innovation, increase productivity, reduce costs and optimise asset utilisation.
Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis

Number of employees

500-999 employees

Company address

Infosys (Czech Republic) Limited s.r.o.
Vlněna 526/1
602 00 Brno - Trnitá


ID: 4041046  Datum zveřejnění: 1.9.2021  Spodní hranice mzdy (brutto): 25 000 Kč/month