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Technical Support Specialist with Czech and English
Infosys (Czech Republic) Limited s.r.o.
Place of work
Vlněna, Dornych, Brno-střed-Trnitá, Czechia
Vlněna, Dornych, Brno-střed-Trnitá, Czechia
Contract type
full-time
full-time
Wage (gross)
29 000 Kč/month
29 000 Kč/month
Information about the position
Job description, responsibilities and duties
Your workday will just fly by as you will:
• Be assigned for one future-oriented, long-lasting, and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
• Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
• Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
• Be a member of the international, dynamic, and innovative company environment.
Why does Infosys choose you? You definitely:
• Speak and write in Czech and English language fluently;
• You are willing to work in shifts;
• Handle phone calls, a necessity to reply to emails and give useful guidance to the client;
• Perceive multitasking and problem solving as a piece of cake;
• Are a daily user of Windows, Android or iOS, Microsoft Office, etc.
• Want to be a team player rather than a lonely wolf;
• Can be punctual and relied on.
• Be assigned for one future-oriented, long-lasting, and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
• Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
• Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
• Be a member of the international, dynamic, and innovative company environment.
Why does Infosys choose you? You definitely:
• Speak and write in Czech and English language fluently;
• You are willing to work in shifts;
• Handle phone calls, a necessity to reply to emails and give useful guidance to the client;
• Perceive multitasking and problem solving as a piece of cake;
• Are a daily user of Windows, Android or iOS, Microsoft Office, etc.
• Want to be a team player rather than a lonely wolf;
• Can be punctual and relied on.
Employee perks, benefits
• Long-term and stable cooperation;
• Performance bonus;
• Financial appraisal for referring your friends and acquaintances;
• Meal allowance;
• Multisport card;
• Benefitcard;
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
• 25 days of a paid leave;
• Brand new offices (Vlnena street) with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city of the Czech Republic;
• Expat Assistance Services for new joiners;
• Teambuilding activities.
• Performance bonus;
• Financial appraisal for referring your friends and acquaintances;
• Meal allowance;
• Multisport card;
• Benefitcard;
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
• 25 days of a paid leave;
• Brand new offices (Vlnena street) with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city of the Czech Republic;
• Expat Assistance Services for new joiners;
• Teambuilding activities.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and Czech - Advanced (C1)
Advertiser
Brief description of the company
Infosys is a global leader in the next-generation digital services and consulting.
We provide business consulting, technology, engineering and outsourcing services for world-class brands across the globe. Our current clients are market leaders in area of car and sportswear manufacturing, energy and utilities, insurance, pharmacy, healthcare, etc.
Our business solutions and services help to accelerate innovation, increase productivity, reduce costs and optimise asset utilisation.
Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis
We provide business consulting, technology, engineering and outsourcing services for world-class brands across the globe. Our current clients are market leaders in area of car and sportswear manufacturing, energy and utilities, insurance, pharmacy, healthcare, etc.
Our business solutions and services help to accelerate innovation, increase productivity, reduce costs and optimise asset utilisation.
Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis
Number of employees
500-999 employees
ID: 4041046
Datum zveřejnění: 25.7.2022
2022-07-25
lokalita: Brno Pozice: Administrative Worker, Official, Customer Support Specialist, Helpdesk Operator, IT/Technical Support Specialist Společnost: Infosys (Czech Republic) Limited s.r.o.
Spodní hranice mzdy (brutto): 29 000 Kč/month