Technical Support with English & German

full-time, remote and Hybrid mode work in the Czech Republic

24/7 or non-24/7


Take your next career step at Infosys with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. If looking for new challenge Infosys the right place for you we provide career opportunities and stable employment in multinational environment for you where you can use various languages, we welcome candidates with first level of experience. This position is in Brno, Czech Republic.

Key responsibilities:

Provide technical support to customers, partners, and field teams via email, phone, chat, or ticketing

Be assigned for one future oriented.

Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications.

Participate in projects that improve the efficiency, quality, and overall customer experience with services

Provide daily technical support and customer services for business clients.

Job requirements

Languages: German required and minimum level(B2) and speak and write in English

Excellent written and verbal communication skills with the ability to clearly articulate solutions to technical problems

Willingness to learn and develop, good communication skills and enthusiasm to solve ad hoc issues

Ability to work independently, as well as contributing as a team player

High customer orientation and good communication skills

Familiarity with MS-Office

Perceive multitasking and solving problems.

High self-motivation, initiative and independence

Open-minded, helpful, hands-on and enthusiastic

Benefits that you will enjoy:

Hybrid working model to support your work-life balance (possibility home office)

Comprehensive induction, ongoing training and development to set you up for success

International career opportunities to help you grow your career with us
Multi-sports card, fruits in the office, internal sports activities so you can stay healthy

We offer a relocation support services

Expat Assistance Services for new joiners

Competitive salary plus additional benefits

Benefits While working at Infosys

Performance bonus.

Language bonus.

Meal allowance.

Cafeteria - Benefit system.

25 days of a paid leave.

Brand new offices with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city of the Czech Republic.

Teambuilding activities.

Infosys appreciates your time, so the hiring process is usually concise:
Apply – Receive a respond after your CV evaluation - Get a call from our Recruiter – Arrange a video conference with our Team Leader/Manager – Get a feedback/offer – Navigate your next with Infosys.

Infosys appreciates your time so the hiring process is usually concise:

Apply – Receive a respond after your CV evaluation - Get a call from our Recruiter – Arrange a video conference with our Team Leader/Manager – Get a feedback/offer – Navigate your next with Infosys.

Do you want to know more about Infosys?

Infosys in the Czech Republic provides business-to-business trans-formative services for its clients across the globe. Moreover, Infosys is one of the leaders in the next-generation consulting, technology and outsourcing solutions. From its Brno Deliver Center Infosys provides technical support to more than 30 global multinational corporations.

Why is it a wise decision to join Infosys?

Infosys gives career opportunities to people with and without solid experience who are willing to absorb and implement technological innovations on a daily basis.