Technical Support with Polish - Hybrid

Your tasks in detail:

• Be assigned for one future-oriented, long-lasting and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
• Be a member of the international, dynamic, and innovative company environment
• Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country
• Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support)
• Be a member of the international, dynamic and innovative company environment

Why does Infosys choose you? You definitely have:

• Ability to speak and write in English and Polish fluently
• Good communication skills
• Ability to do multitasking and problem solving
• Knowledge of Windows, Android or iOS, Microsoft Office, etc.
• Experience in IT support is beneficial but not mandatory

• Hybrid Work Model
• 25 Days of Paid Leave
• Performance Bonus
• Meal Allowance
• Multisport Card
• Benefit Card
• Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes, and a Terrace in the Center of Brno, 2nd Largest City in the Czech Republic
• Financial Reward for Referring Your Friends
• Expat Assistance Services for New Joiners
• Relocation Package (for candidates relocating from other EU countries)
• Team Building Activities
• Long-Term Career Prospects
• Performance Bonus