Technical Support with Dutch - Hybrid

Your tasks in detail:

• Be assigned for one future-oriented, long-lasting and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
• Be a member of the international, dynamic, and innovative company environment
• Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country
• Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support)
• Be a member of the international, dynamic and innovative company environment

Why does Infosys choose you? You definitely have:

• Ability to speak and write in English and Dutch fluently
• Good communication skills
• Ability to do multitasking and problem solving
• Knowledge of Windows, Android or iOS, Microsoft Office, etc.
• Experience in IT support is beneficial but not mandatory

• Hybrid work mode
• Long-term and stable cooperation
• Performance bonus
• Financial appraisal for referring your friends and acquaintances
• Monetary compensation for the night shifts and compensation days for working during the Czech state holidays
• Meal allowance
• Multisport card
• Benefit card
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts)
• 25 days of paid leave
• Modern offices (Vlnena Street) with a game room, a silent zone, kitchenettes, and a terrace in the center of Brno, 2nd largest city in the Czech Republic
• Expat Assistance Services for new joiners
• Relocation Package
• Teambuilding activities