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SSC Team Leader with German language
KONE Business Services
Place of work
Lakeside Park, Tomášikova 64, Bratislava
Lakeside Park, Tomášikova 64, Bratislava
Contract type
full-time
full-time
Start date
asap
asap
Information about the position
Job description, responsibilities and duties
We are looking for Team Leader to manage a team of 12 people. The main responsibilities are as follows:
•Ensures efficient use of resources by coaching, monitoring and assigning the work to team members and manages workload. Sets targets and monitors team progress. Ensures high quality and fulfillment of tasks within given deadlines.
•Reports and develops team performance according to steering indicators (Key performance indicators).
•Assures quality and risk management activities.
•Makes significant contributions to the process improvements and works on constant building of relevant knowledge.
•Participates in project work and special tasks.
•Considers strategic needs and plans accordingly, identifies transition opportunities and supports the transition process.
•Hires & motivates employees, establishes their development plans and manages their performance through regular communication and formal performance appraisal process.
•Ensures robust, flexible and sustainable team structure.
•Actively pursues relationships with clients through verbal and written interactions and occasional client visits.
•Assures professional communication with stakeholders / clients, ensures professional service provision and builds-up a strong professional network with other locations.
•Solves ad-hoc daily business issues together with employees and others.Please add all relevant information.
•Ensures efficient use of resources by coaching, monitoring and assigning the work to team members and manages workload. Sets targets and monitors team progress. Ensures high quality and fulfillment of tasks within given deadlines.
•Reports and develops team performance according to steering indicators (Key performance indicators).
•Assures quality and risk management activities.
•Makes significant contributions to the process improvements and works on constant building of relevant knowledge.
•Participates in project work and special tasks.
•Considers strategic needs and plans accordingly, identifies transition opportunities and supports the transition process.
•Hires & motivates employees, establishes their development plans and manages their performance through regular communication and formal performance appraisal process.
•Ensures robust, flexible and sustainable team structure.
•Actively pursues relationships with clients through verbal and written interactions and occasional client visits.
•Assures professional communication with stakeholders / clients, ensures professional service provision and builds-up a strong professional network with other locations.
•Solves ad-hoc daily business issues together with employees and others.Please add all relevant information.
Employee perks, benefits
• International and professional environment
• Attractive package of benefits and bonus scheme
• Social and sport events on regular basis
• Great place to work
• Informal culture and friendly colleagues
• KONE trainings in various areas
• Promotion on performance/compentence - based evaluation with transparency
• Coaching and mentoring opportunities
• Attractive package of benefits and bonus scheme
• Social and sport events on regular basis
• Great place to work
• Informal culture and friendly colleagues
• KONE trainings in various areas
• Promotion on performance/compentence - based evaluation with transparency
• Coaching and mentoring opportunities
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and German - Advanced (C1)
Number of years of experience
2
Personality requirements and skills
• University education
• Active German & English and other language is an advantage
Other skills:
• Experience in leadership position at least 2 years
• Experience in organizing the work of subordinates
• Effective written and verbal communication skills
• Very good comprehension of MS Office (e.g. Excel, Word, Power Point)
• Proven organizational and time management skills, ability to handle multiple priorities
• Proven analytical skills and detail orientation
• Proven interpersonal skills for work internally across departments as well as with clients
• Strong decision making skills
• Active German & English and other language is an advantage
Other skills:
• Experience in leadership position at least 2 years
• Experience in organizing the work of subordinates
• Effective written and verbal communication skills
• Very good comprehension of MS Office (e.g. Excel, Word, Power Point)
• Proven organizational and time management skills, ability to handle multiple priorities
• Proven analytical skills and detail orientation
• Proven interpersonal skills for work internally across departments as well as with clients
• Strong decision making skills
Advertiser
Brief description of the company
KONE opened its Business Services Center in Bratislava in 2006 and since then it has been continuously growing and developing. It’s been a long journey from a small office to an established center with almost 350 employees from over 25 countries. And although we are very proud to be international, you will still experience a strong scandinavian touch to our work culture with flat hierarchy, straightforward communication, strong work-life balance and highly valued initiative and improvement.
Number of employees
250-499 employees
ID: 2353326
Datum zveřejnění: 15.11.2016
2016-11-15
lokalita: Bratislava Pozice: Department Manager, Key Account Manager, Maintenance Supervisor, Process Manager, Team leader Společnost: KONE Business Services