Partner Operations Manager

Place of work
Tomášikova 64, Bratislava, Slovakia
Contract type
Start date
Wage (gross)
Basic wage component from 2500€/ month gross based on relevant experience and language skills

Information about the position

Job description, responsibilities and duties

• Manage the partner governance and develop partner performance
• Act as a point-of contact and escalation channel for the unit finance process specialists & business to solve the issues
• Manage the centralized finance transactions delivery
• Work closely with the BPO team to monitor and improve performance, ensuring continuous improvement, help solving process issues
• Initiate process development ideas to the Global Process Owners (GPO)
• Help GPOs drive end-to-end process development projects

Employee perks, benefits

• Basic wage component from 2500€/ month gross based on relevant experience and language skills (actual salary will be subject of discussion)
• International and professional environment
• Attractive package of benefits and bonus scheme
• Social and sport events on regular basis
• Great place to work
• Possibility to work from home
• Informal culture and friendly colleagues
• KONE trainings in various areas
• Promotion on performance/compentence - based evaluation with transparency
• Coaching and mentoring opportunities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Number of years of experience


Personality requirements and skills

• Min 5 years leadership and/or process performance management experience
• Experience of working with BPOs (business process outsourcing service providers), managing their performance in client organization, preferably in Finance
• Alternatively background in a global Finance BPO organization is appreciated
• Service Management experience
• Knowledge of Project Management
• Understanding of finance processes and transactions
• Leadership skills (in matrix)
• Problem solving skills
• Continuous improvement mindset; experience e.g from lean, six sigma & quality management
• Work experience in multicultural environment
• Traveling (estimation: monthly within Europe, twice a year outside of Europe)
• Flexibility (working remotely outside of standard working hours)
• Positive attitude towards the changes (supporting transformation)


Brief description of the company

At KONE, our mission is to improve the flow of urban life. Our vision is to deliver the best People Flow® experience, by providing Ease, Effectiveness and Experiences to users and customers over the full life-cycle of the buildings. Our strategy guides us towards our vision. HR plays a key role in supporting implementation of this strategic direction through many of our key business and people processes. In order to best support our business in executing the KONE strategy, we aim to renew the way KONE HR works. We believe that through the renewal we are able to continue to build a safe and healthy working environment and to foster a collaborative culture where people are motivated to develop their competencies and deliver the best results even better in the future. We believe that through simple and consistent people processes and new HR solution, Workday, we can help our managers and employees focus on customer needs with ease and effectiveness. The company’s objective is to offer the best People Flow™ experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanizing environment. KONE class B shares are listed on the NASDAQ OMX Helsinki Ltd in Finland.

Number of employees

200-249 employees

Company address

KONE SSC s.r.o.
Tomášikova 64
831 04 Bratislava
ID: 3620209  Datum zveřejnění: 6.9.2019  Základní složka mzdy (brutto) a další odměny: Basic wage component from 2500€/ month gross based on relevant experience and language skills