Technical Support to Sales

MacDermid Enthone Industrial Solutions Czechia Remote

The ideal candidate will be responsible to support of internal and external customers in case of technical issues.

Responsibilities
  • Technical customer support for processes belonging to POP/DBM Product groups by customer visits and technical advice by phone
  • In-house improvement / adjustment of customer plating electrolytes and MacDermid Enthone process
  • Preparation of customer samples in MacDermid Enthone pilot plant for technical demonstration / improvement of defects or presentation of MacDermid Enthone processes
  • Make up and start of production of customer plating lines
  • Written documentation of customer visits
  • Written documentation of technical information and technical adjustments at customer plating lines
  • Support of Marketing / Sales / R&D by written reporting of VOC, technological trends and activities of MacDermid Enthone competitors
  • Interface between customer and internal divisions
  • Support of sales process by technical advice / guidance
  • Implementation and optimization of new technologies (alpha- / beta-site)
  • Training of customers & colleagues
Qualifications
  • Completed professional education as electroplater with further education as technician or engineer, university degree in chemical engineering or similar field.
  • Several years of work experience for area of electroplating with excellent knowledge of decorative plating.
  • Good knowledge of common Microsoft applications.
  • Very good spoken and written skills of English language
  • Fluency in Czech language
  • Basic knowledge of applied statistics
  • Strong communication skills and assertiveness
  • Strong analytical skills and structured approach
  • Ability to work under pressure
  • Team spirit
  • Flexibility and willingness to travel (regional and international)

In case you are interested in the role please send your CV in English and in Czech to [email protected]

Send CV to the company
ID: 4069816  Datum zveřejnění: 27.4.2021