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Technical Support to Sales
MacDermid Enthone Industrial Solutions Czechia RemoteThe ideal candidate will be responsible to support of internal and external customers in case of technical issues.
Responsibilities- Technical customer support for processes belonging to POP/DBM Product groups by customer visits and technical advice by phone
- In-house improvement / adjustment of customer plating electrolytes and MacDermid Enthone process
- Preparation of customer samples in MacDermid Enthone pilot plant for technical demonstration / improvement of defects or presentation of MacDermid Enthone processes
- Make up and start of production of customer plating lines
- Written documentation of customer visits
- Written documentation of technical information and technical adjustments at customer plating lines
- Support of Marketing / Sales / R&D by written reporting of VOC, technological trends and activities of MacDermid Enthone competitors
- Interface between customer and internal divisions
- Support of sales process by technical advice / guidance
- Implementation and optimization of new technologies (alpha- / beta-site)
- Training of customers & colleagues
- Completed professional education as electroplater with further education as technician or engineer, university degree in chemical engineering or similar field.
- Several years of work experience for area of electroplating with excellent knowledge of decorative plating.
- Good knowledge of common Microsoft applications.
- Very good spoken and written skills of English language
- Fluency in Czech language
- Basic knowledge of applied statistics
- Strong communication skills and assertiveness
- Strong analytical skills and structured approach
- Ability to work under pressure
- Team spirit
- Flexibility and willingness to travel (regional and international)
In case you are interested in the role please send your CV in English and in Czech to [email protected]
ID: 4069816
Datum zveřejnění: 27.4.2021
2021-04-27
lokalita: Remote work Pozice: Helpdesk Operator, IT/Technical Support Specialist Společnost: MacDermid Alpha Hungary Kft.