Senior Customer Success Partner

MAERSK SLOVAKIA s.r.o.

Place of work
Vajnorská, Bratislava, Slovakia (Job with occasional home office)
Contract type
full-time
Start date
based on agreement
Wage (gross)
1 900 EUR/monthannual bonus

Information about the position

Job description, responsibilities and duties

• Support Sales people in establishing and building strong business
relationships with clients and provide personalized service

• Assist with customer specific pricing and profitability analysis to
enable market related response to rate inquiries and tenders

• Track competitor information and market trends, suggest required
action

• Ensure timely response for all sales leads/key correspondence,
handle incoming customer and vendor calls

• Help facilitate effective execution of, and follow-up on client
satisfaction surveys

• Carry out and/or coordinate general administrative sales work,
including data input and visit planning

• Monitor client performance versus targets, as well as outstanding
freight and adherence to agreed contractual credit terms

• Solve disputes and discrepancies with clients

• Create, formulate and manage service contracts with customers.
Communicate service or rate changes, notable trends, policies and
relevant information to assigned accounts

• Taking responsibility around Contracting, Tender filling, LnS Quoting
and Contract management

Employee perks, benefits

• 25 days of vacation
• Cafeteria programme
• Homme office
• Contribution to third pension pillar
• Meal allowance
• Annual bonus
• friendly working enviroment
• work-life balance company

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Educational Specialization

economis, sales

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Word - Skillful
Microsoft Excel - Skillful
Microsoft PowerPoint - Basic
Microsoft Outlook - Advanced

Driving licence

B

Experience in the position/sector

in logistics or in equivalent customer service or sales experience

Number of years of experience

2

Personality requirements and skills

• Excellent interpersonal, communication (both written and oral), organizational and time management skills including multi-tasking, prioritizing, and the ability to plan work activities efficiently to meet deadlines

• Strong work ethic

• Self- Confident manner

• Excellent communication skills

• Willingness to learn

• Good team player

• Fluent Slovak language

Advertiser

Brief description of the company

Maersk is an integrated transportation & logistics company with multiple brands and is a global leader in container shipping and ports. Including a stand-alone Energy division, the company employs roughly 89,000 employees across operations in 135 countries. Our large but focused footprint gives us a strong position in Europe, Americas, APAC, and emerging markets. We are proud to say that we have over a century of success behind us.

Our transportation and logistics division consists of Maersk Line, APM Terminals, DAMCO, Svitzer, and Maersk Container Industry in which the common mission of these businesses is to enable and facilitate global supply chains and provide opportunities for our customers to trade globally. While our energy division consists of Maersk Oil, Maersk Drilling, Maersk Supply Service, and Maersk Tankers.

Number of employees

5-9 employees
ID: 4357740  Datum zveřejnění: 17.6.2022  Spodní hranice mzdy (brutto): 1 900 EUR/month