Become a part of our international help desk team in Brno!

ManpowerGroup s.r.o.

Place of work
Brno - City
Contract type
Salary offered (gross)

Information about the position

Job description, responsibilities and duties

We are an international company providing telecommunication services. Our goal is to satisfy all our customers, which wouldn’t be possible without the help desk team. If you are the type of person who gets satisfaction from solving problems and has a passion for excellent customer service, you are the one we’ve been looking for.

What will you do?
As a part of our help desk team, you will help customers with their technical problems. You will be responsible for answering phone calls end e-mails to ensure customer satisfaction. You will get support from young and friendly colleagues that come from all over the world.

Employee perks, benefits

What will you get?
An average salary of 27.000 CZK that can increase to 32.000 CZK if you work during nights. You will get company benefits such as meal vouchers, 25 days of holidays, education, sick-days and various other benefits. This is a great opportunity to use your language skills on daily basis, work in an international environment and gain valuable experience and knowledge.

Advantage! If you have technical education, experience in customer care, or native level of English, you will get a higher salary based on your skills.

Company on whose behalf the position is being filled


We are an international company providing telecommunication services.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills

What do we need?
The key requirement for this job is fluently spoken English at least on level B2. You also need a logical mindset and a passion for problem-solving. You should be eager to gain new knowledge. You don't need any experience in the field, enthusiasm to work and learn is all you need.


Brief description of the company

Through a network of over 22 offices, we provide staff (more than 4,500) for around 800 clients. With employment opportunities in the public and private sector, on both a permanent and temporary basis, we make it easy for people to find employment and for companies to find staff with the skills they need. Solutions include permanent and temporary positions, holiday, maternity or sick cover, through to large workforce transformation and outsourcing contracts.

Company address

Na Florenci 2116/15
110 00 Praha 1
ID: 3057773   Datum zveřejnění: 1.8.2017