Customer Care Agent – English only

ManpowerGroup s.r.o.

Place of work
Brno, Brno - City
Contract type
full-time
Start date
08.10.2017
Salary offered (gross)
25000 - 30 000 CZK

Information about the position

Job description, responsibilities and duties

'
Chatty? OK with shifts? Good in English?
Well come on in, this job is right for you.


I have a perfect opportunity in customer service. Whether you are experienced CSR or looking for a new start, this job is what you are looking for.


What will the job look like?

- Young, friendly, inspiring team of colleagues and international environment
- Communication via phone or chat with customers and helping them with their issues
- Planned shifts ideal for time-flexible people
- Training and coaching from teamleaders

Don't worry about telesales or outgoing calls, this is strictly inbound service line.


What do you need to apply?

- Have communicative level of English (B2 and up)
- Be time flexible
- Have communication skills and friendly attitude

Nothing more, nothing complicated there. Do you have C1 English, previous customer care experience or some basic IT skills? Even better.


Still not sure is you are the right candidate? here's the F&Q

Q: Do I need to have previous experience in technical customer care or IT?
A: Nope; any of those is of course an advantage, but it is not a must-have. As long as you have solid English and are okay with shift work you are welcome here.

Q:Do you hire candidates from abroad?
A: Yes, this job does not require Czech and is open to all candidates within EU or with at least started immigration process in CZ, remote interview is not possible though.

Q: What does the shift scenario look like?
A: 8-hour long shifts, primarily focused on US working hours including night shifts. Based on the business need. Maximum 2 weekend shifts per month and all nicely compensated with increased hourly rate.

Q: How do I apply?
A: Easy, click "apply" or hit me up on my phone or email.

Phone: +420 734 173 425
Mail: ondrej.jaros(at)experis.cz

Employee perks, benefits

here's what you'll get

- Interesting work for one of the biggest companies in Brno
- Solid salary to begin, plus more than fair bonus for shifts, technical skills or C1 certification
- Friendly environment and room to grow
- Full bonus package including 25 days of vacation, meal vouchers, company contribution to pension fund or team building events

Interested? Apply now!

Company on whose behalf the position is being filled

Telecommunications

US based telecommunication company, industry leader

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Advanced (C1)

Advertiser

Brief description of the company

Through a network of over 22 offices, we provide staff (more than 4,500) for around 800 clients. With employment opportunities in the public and private sector, on both a permanent and temporary basis, we make it easy for people to find employment and for companies to find staff with the skills they need. Solutions include permanent and temporary positions, holiday, maternity or sick cover, through to large workforce transformation and outsourcing contracts.

Company address

Experis, ManpowerGroup
Nové Sady 25
602 00 Brno
http://www.manpower.cz

Contact

Contact person: Ondřej Jaroš
Tel.: +420 734 173 425
E-mail: send CV
ID: 3147082   Datum zveřejnění: 1.9.2017