Technical helpdesk with English

Are you chatty? OK with shifts? Good in English?

Well come on in, this job is right for you.

I have a perfect opportunity in customer service. Whether you are experienced CSR or looking for a new start, this job is what you are looking for.

What do you need to apply?

• Have communicative level of English (B2 and up)
• Be time flexible
• Have communication skills and friendly attitude

Nothing more, nothing complicated there. Do you have C1 English, previous customer care experience or some basic IT skills? Even better.


And what will the job look like?

• Communication with customers on passive phone line
• Technical and nontechnical consulting and helping customers with their issues
• Working time from Monday to Friday
• Planned shifts according to business needs, ideal for time-flexible people
• Intensive training and coaching to get you started in technical help desk

Don’t worry about telesales or outgoing calls, this is strictly inbound service line.

Interested? Apply now!


Last but not least – FAQ

Q: Do I need to have previous experience in technical customer care or IT?
A: Nope; any of those is of course an advantage, but it is not a must-have. As long as you have solid English and are okay with shift work you are welcome here.

Q:Do you hire candidates from abroad?
A: Yes, this job does not require Czech and is open to all candidates within EU or with at least started immigration process in CZ

Q: What does the shift scenario look like?
A: 8-hour long shifts - mainly afternoon and night shift, based on the business need. All nicely compensated with increased hourly rate.

Q: How do I apply?
A: Easy, click “apply” or hit me up on my phone or email.

Phone: +420 734 173 425
Mail: ondrej.jaros(at)experis.cz

ManpowerGroup s.r.o.
Eva Picková