IT Support Engineer with German up to 50 000 CZK

Would you like to work for a big multinational company specialised in the digital area with offices in more than 50 countries around the globe? If you want to accelerate our clients´ ambitions and help us achieve great things in the digital environment, let’s join us!

This company is a Global Top Employer in IT and Communications in Prague and is currently looking for a new colleague, talented professional like you!

We are looking for a candidate experienced in providing technical customer support (call centre managed services) with German language.

We are in Prague! Help us to achieve this goal and participate in a successful growing project!

Your main responsibilities will be:
✔ providing remote 1st line technical support to clients
✔ ticket coordination between client and partners
✔ basic troubleshooting with the focus on Linux and Windows Servers
✔ technical coordination and preparation of technical documentation and reports

Our client operates a 24/7 client support environment and the service desk analysts are required to work 8 hour shifts on a rotational basis.

✔ working experience with IT help desk or call centre
✔ fluent English and German is a must

We offer:
✔ great working atmosphere in an international team
✔ great salary conditions, + 10% yearly bonus
✔ educational courses and training for your personal and career development
✔ relocation package (flight tickets, accommodation…)
✔ 5 weeks of vacation, 3 sick days
✔ contribution to the pension insurance
✔ contribution for public transport
✔ meal tickets
✔ refreshment (coffee, tea, water on work) for free
✔ notebook and mobile phone including data tariff per company standards

ManpowerGroup s.r.o.
Eva Picková