Technical Customer Support 24 000.-

ManpowerGroup s.r.o.

Place of work
Brno, Czechia
Contract type
full-time
Start date
9.11.2018
Basic wage component (gross) and other rewards
24000.-Kč

Information about the position

Job description, responsibilities and duties

This is a 1st Line Technical Customer Support position and consists of:

Creation of trouble tickets for customers based on proactive monitoring
Executing consistent tasks via workflow tooling to triage new issues
Communications via telephone calls to/from customers plus interactive chat sessions
Engagement of Specialist teams as directed by workflow tooling/procedures

Employee perks, benefits

Opportunity to grow within an international, independent and rapidly growing private company
Paid CISCO certificates (CCNA, CCENT)
1 extra week of holiday (5 weeks in total)
Meal vouchers
24 000 CZK

Information about the selection process

Expected date of completion of the selection process

25 January 2019 (there are still 37 more days)

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

We provide global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. We are an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world’s leading multinational enterprises, outsourcers and service providers. We offer a unique business model, combining a focused group of world-class customers, with a unique range of services, backed up by the outstanding responsiveness and customer service.

We are now looking to recruit Technical Customer Support Agent looking to build a career within customer support and support to work variable shift patterns within our Global Network Operations Facility in Brno, Czech Republic.

Apply now for a fantastic opportunity to relocate to Brno, working for a Cisco Multinational Partner. We are recruiting for a major service provider, serving over 81 million customers. No programming skills required, only some basic experience with Customer Support (preferably technical).

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

IT

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

Uvítame kandidátov s:
# komunikatívnou angličtinou
# znalosťou základných aplikácií OS Windows
# ochotou pracovať aj na nočné smeny
# praxou na obdobnej pozícii

Advertiser

Brief description of the company

Through a network of over 22 offices, we provide staff (more than 4,500) for around 800 clients. With employment opportunities in the public and private sector, on both a permanent and temporary basis, we make it easy for people to find employment and for companies to find staff with the skills they need. Solutions include permanent and temporary positions, holiday, maternity or sick cover, through to large workforce transformation and outsourcing contracts.

Company address

ManpowerGroup s.r.o.
Na Florenci 2116/15
110 00 Praha 1
http://www.manpower.cz
ID: 3464866   Datum zveřejnění: 9.11.2018   Základní složka mzdy (brutto) a další odměny:   24000.-Kč