Customer Service Specialist in logistics with FR

Your role:

- Responding to customers queries coming via emails/phone

• Requests are related to stock check, order/delivery status check, new order request, raising complaints (price, delivery, product-related)
• You will be using the CRM system and e-ordering platform
• Daily contact with various back-office departments such as logistics, customer master and pricing team

Your profile:

- Fluent English and French (written and spoken)

• Previous customer service experience is a big plus!
• Good communication skills

In return we offer:

- Benefits: annual bonus, 25 days of holiday, meal allowance, home office, flexible working hours, multisport card, wellness program

• Training for fresh graduates and experienced candidates as well
• Great location nearby Flora - Prague 3