Support Center Specialist with Danish in Prague

Popis pozice

As a Support Center Specialist you will be a part of our Global Support Center team in Prague, where you will join the international work environment, and make an impact on our and your growth. We take your development seriously and have a strong focus on the Individual Development Plan and career planning, taking into consideration your preferences, motivation, and skills.

You will be providing technical support to international customers in modern IT environment and acting as a single point of contact for incoming incidents and service requests ranging from Windows issues and network printers to application support and user administration.

Profil kandidáta

What do you need?

  • Experience in a similar position (Help Desk, Service Desk, Customer Support)

  • Excellent written and verbal communication skills in English and Danish (at least B2 level)

  • Knowledge and general interest in Windows 7, 10

  • Knowledge of Office 365 (Outlook, Excel, Word)

  • Willingness to continuously learn about IT technologies

  • Strong problem solving and troubleshooting skills

  • Strong analytical skills to identify the root cause of the issue

  • Ready to take responsibility for critical tasks

  • Ability to collaborate in virtual teams


Would be great if you have also:

  • Experience and general knowledge of Active Directory (User Administration)

  • Previous experience with Application Support

  • Previous experience with Network

  • Previous experience working with ITSM/CRM tool


What do we offer?

  • Above-average salary - 40.000 to 49.000 CZK brutto/month

  • Relocation package

  • No night shifts

  • 5 weeks of annual leave

  • Sick days – 5 days per year

  • Meal vouchers (100 CZK/voucher)

  • Cafeteria system (6000 CZK/year)

  • Multisport card

  • Company mobile phone

  • Company laptop

  • Monthly pension insurance of 3%

  • Company assistance towards TAX authorities

  • Relocation package

  • Modern offices 2 minutes from the metro station


ManpowerGroup s.r.o.

Na Florenci 2116/15
110 00 Praha 1
Česká republika
ID: 3764716   Datum zveřejnění: 17.9.2019   Nabídka práce je převzata z jiné stránky nebo zdroje.