Accounts Receivable Collector with Danish

Popis pozice

Collect the debts of customers of a given customers portfolio; make sure that the debts are received and that all customer’s payment difficulties are solved; maintain a good relation with the customers.

Manages and collects on an accounts receivable portfolio, ensuring timely payment of receivables and resolution of customer issues preventing payment.

  • Build a close relationship with a portfolio of assigned customers (by phone and email)

  • Research customer's receivables account delinquency and determine communication method to facilitate payment

  • Identify, negotiate, implement payment solutions and overcome customer process inefficiencies

  • Resolve disputes related to customer payment on delinquent accounts, negotiate and ensure payment from customer

  • Establish international relationships with departments worldwide (credit, billing, sales, controllership, etc.)

  • Recognize trends for nonpayment and resolve issues by engaging internal partners

  • Identify "at risk" customers and engage key contacts (credit and sales) to resolve issues

  • Build strong customer relationships to ensure world-class Total Customer Experience and win/win outcomes are achieved

Profil kandidáta

  • Education and Experience Required

    • First level university degree with a focus in business or economics or equivalent experience

    • Typically 0-2 years of experience

  • Knowledge and Skills Required:

  • Good written and verbal communication, negotiation, and conflict resolution skills

  • Fluent English and Danish language

  • Basic accounting knowledge and high customer service orientation

  • Good problem solving, reconciliation skills and ability to work within deadlines

  • Basic understanding of collection processes and financial concepts

  • Strong initiative, ability to work independently but also a Team player capable of sharing knowledge


  • Flexible time schedule and home office possibilities

  • 25 days holidays

  • Company Laptop

  • Meal Voucher

  • Multisport Card

  • Discount for Services ( Health, Travel, Leisure, Sport etc..)

  • Extra Benefits for Training (in-house Excel Training, External Language courses, discount for ACCA and more..)

  • Multicultural working experience


ManpowerGroup s.r.o.

ID: 3884595  Datum zveřejnění: 4.3.2020  Nabídka práce je převzata z jiné stránky nebo zdroje.