Business Customer Support in international team

Praha
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Popis pozice

Our client´s team is known for its diversity of talent and skills. Our client is a leading technology company with offices based all over the world. You will join virtual team and cooperate with colleagues from North America. If you are looking for a new challenge you are the right candidate!
  • Creating new customer accounts, changes to existing accounts, handling renewals/expiry

  • Communicate effectively internally and externally in the face requests from customers, partners, account teams

  • Help to ensure a fast response time

  • Report on provisioning trending information from CRM systems, support ticket statistics and escalations

  • Work with other teams internally on such as automation, data migration and acquisition integration

  • Continuously evaluate existing processes and procedures, and provide feedback to put the customer first

Profil kandidáta

  • Minimum of 2-year experience in the related field

  • Ability to communicate effectively with internal and external customers

  • English speaker

  • Knowledge of CRM system and independent user of MS Office tools

  • Commitment to process improvement

  • Able to work under own initiative and with minimal supervision

Nabízíme

  • The pleasant and friendly working atmosphere
  • Flexible working hours plus home office upon the agreement with a supervisor
  • Career opportunity in one of the most successful companies in the world
  • Offices are located nearby Karlovo namesti, Prague 2

Kontakt

ManpowerGroup s.r.o.
Petra Šedová
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ID: 3894952  Datum zveřejnění: 19.3.2020  Nabídka práce je převzata z jiné stránky nebo zdroje.
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