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Customer Experience Senior Specialist with English & German!
Praha
Popis pozice
Are you a customer-orientated person? Do you have customer service experience? Do you speak German and English fluently? You seem to be a great person to join our team!
- receive questions/information requests and identifies the client´s needs
- research the contact’s issue in the knowledge database, interpret guidelines/procedures and find the best solution
- work with the customers to resolve their issue
- document the request and answer/resolution
- escalate the problems to the manager or subject matter expert if the issue cannot be resolved
- participate in projects to support the various business areas
Profil kandidáta
- experience with the Customer Service
- fluent English and German written, spoken
- customer & service-oriented
- focused on result
- attention to the details
- great communication skills
Nabízíme
- competitive monthly salary
- meal vouchers 100 CZK/day
- possibility of a Multisport card
- 5 weeks of holiday
- company events
- possibility to start working ASAP
- friendly team and international environment
Benefits
- Contribution to meal
Kontakt
ManpowerGroup s.r.o.
Tomáš Vičík
+420 720 952 848
Tomáš Vičík
+420 720 952 848
ID: 4463544
Datum zveřejnění: 9.11.2022
2022-11-09
lokalita: Praha Pozice: Administrativní pracovník, referent, Specialista podpory zákazníků Společnost: ManpowerGroup s.r.o.
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