Customer Experience Senior Specialist with English & German!


Popis pozice

Are you a customer-orientated person? Do you have customer service experience? Do you speak German and English fluently? You seem to be a great person to join our team! 

  • receive questions/information requests and identifies the client´s needs

  • research the contact’s issue in the knowledge database, interpret guidelines/procedures and find the best solution

  • work with the customers to resolve their issue

  • document the request and answer/resolution

  • escalate the problems to the manager or subject matter expert if the issue cannot be resolved

  • participate in projects to support the various business areas

Profil kandidáta

  • experience with the Customer Service

  • fluent English and German written, spoken

  • customer & service-oriented

  • focused on result

  • attention to the details

  • great communication skills


  • competitive monthly salary

  • meal vouchers 100 CZK/day

  • possibility of a Multisport card

  • 5 weeks of holiday

  • company events

  • possibility to start working ASAP 

  • friendly team and international environment 


  • Contribution to meal


ManpowerGroup s.r.o.
Tomáš Vičík
+420 720 952 848
ID: 4463544  Datum zveřejnění: 9.11.2022  Nabídka práce je převzata z jiné stránky nebo zdroje.