Travel Agent with Czech or Slovak

• Answer incoming communications from customers   


• Conduct research to provide answers for customers to resolve their issues  


• Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.  


• Provide accurate, valid, and complete information by using the right tools, methods, and processes.   


• Ensure a high level of partner service and a positive partner experience

• Fluent in Czech or Slovak  


• Very good speaking and written English  


• High school diploma or equivalent   


• 6 months or more of customer services experience  


• Recognize, apply and explain your product or service knowledge   


• Computer savvy 


• Resident or ability to immediately relocate to Athens, Greece and gain work authorization expediently 

• 14 Salaries per year  


• Signing bonus in the amount of 1,000 EUR paid in installments, after the first month  


• Monthly voucher of 50 EUR 


• 25 days annual leave per year 


• Knowledgeable, encouraging, supporting and present leadership  


• Diverse and community minded organization  


• Career-growth and lots of learning opportunities for aspiring minds  


• Excellent premises during training and when you come to the site for employee engagement activities in Athens city center    


• Relocation assistance available 

Benefits

• Meal vouchers


• Wage bonuses


• Sick Days


• 13th salary


• Pension Insurance Contribution


• Relocation bonus