Program Professional with English

• take active part and support knowledge sharing culture within the organization


• providing a business support to clients when it comes to clarification on VMS system


• supporting employees by consultative approach and sharing best practice


• supporting the Hiring Manager community with the end-to-end hiring process for external talent


• Implementing and managing the requisition/submittal process and overseeing job placement


• liaising with program suppliers and its candidates/workers


• trouble shooting and problem resolution


• managing the on-going relationships and communication


• act as buddy for new joiners


• client Relations and Operational delivery


• acts as a SME for PA team in terms of challenges in MSP stakeholder management peer relationship


• supporting your team ensuring on following the Service Portfolio when delivering MSP service and the standard KPI/SLA set in place.


• train team members on how to use the Service Portfolio and handle new client requests


• support in the process of a change requests


• in the governance, act as the next level up from the PA advising the Clients on Strategic topics and acting as the point of escalation

• join the daily catch-up calls with your team


• welcome new team members, explain the on-boarding process and actively take part in the training


• participate in weekly one-on-one with your team leader


• participate in quarterly career conversations with your team leader: to track your progress on annual goals & objectives and discussing longer term career planning


• stakeholder Management and ‘Sales’


• showcase the ROC as the Central Center of Excellence for MSP Services towards our internal organization, build trust with the countries to enable centralization of services

• 1-4 years of experience in a service orientated business environment, preferably MSP, HR, Talent Acquisition, Recruitment, account management


• bachelor’s degree in business or related field or relevant business experience


• good understanding of complex business processes


• ability to deal with various internal and external stakeholders


• excellent organizational, planning and time management skills


• strong communication skills in English language, other European language e.g. German French, Italian, Dutch is a plus


• good knowledge of Microsoft Office products including Word, Excel and PowerPoint


• knowledge of Vendor Management Systems (VMS Systems) such as SAP Fieldglass, Beeline, IQN etc. will be an advantage


• flexibility and ability to work in a fast paced, dynamic and busy environment


• the ability to manage a demanding workload, able to priorities and push back where necessary


• a true 'Team Player' happy to help others

• career opportunity at the leading global recruitment organization


• possibility to grow your career towards a position as Team Lead or Manager


• flexible working hours


• possibility to work remotely


• multisport card


• trainings and workshops


• great team with fantastic atmosphere and members which are always happy to support and help


• & much more

Benefits

• Option for Remote Work


• Flexible Schedule


• Educational courses and trainings