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IT Helpdesk Support Specialist with German - Junior friendly!
Praha, Česko
Popis pozice
Our client, an IT and Engineering Solutions company spanning EMEA and the USA looking for dynamic individuals to join the international team. While experience in Service Desk roles is preferred, we are also open to considering junior candidates who possess the required language skills - fluency in both English and German
Remote Option: For those based in Prague, we offer a hybrid work setup, with the potential for increased flexibility in the future.
Remote Option: For those based in Prague, we offer a hybrid work setup, with the potential for increased flexibility in the future.
- Provide technical support for hardware, software, and mobile devices
- Document user issues meticulously in ITSM tool
- Adhere to processes and update knowledge documents
- Manage ticket backlog
- Drive continuous service improvement
- Collaborate closely with onsite IT technicians
Profil kandidáta
- Fluent in German and English
- Proficient in MS Office apps
- Strong problem-solving skills
- Effective communication
- Detail-oriented and able to multitask
- Candidates have to declare Criminal record extract not older than three months
Nabízíme
- Broad range of activities, tasks, and projects
- Flexible working conditions
- Minimum 5 weeks of vacation
- Paid sick days
- Meal vouchers
- Vouchers (B-day voucher, wedding, and newborn surprise)
- Contributions to wellness programs (multisport card)
- Refreshments in the office
- Further development and professional advancement
- Friendly and international working environment
- Company-sponsored events
- Competitive salary and various benefits
Benefits
- Option for Remote Work
- Meal vouchers
- Sick Days
- Extra vacation
- Flexible Schedule
- Multisport Card Contribution
- Partial Remote Work
- Czech language not required
- Educational courses and trainings
Kontakt
ManpowerGroup s.r.o.
Yuliia Shevtsova
Yuliia Shevtsova
ID: 4820156
Datum zveřejnění: 1.5.2024
2024-05-01
lokalita: Praha Pozice: Helpdesk operátor, Specialista technické podpory/IT Společnost: ManpowerGroup s.r.o.
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