IT Support Specialist - fresh graduates are welcome!

• Responsible for troubleshooting IT related issues that require physical attention


• Deliver computers in a ‘ready to use’ state to IT users


• Perform regular inventory checks for relevant hardware


• Manage logistics by using local logistic providers to ship and move devices across locations


• Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support


• Host and support third party technicians


• Regular checks of computer rooms including temperature, air conditioning, cabling and general functionality


• Follow given OSS governance (participate in meetings, follow escalation path, etc.)
  
  

• Analytical and communication skills


• Problem solving and troubleshooting skills


• Incident responding skills


• Learning agility


• Testing


• Customer focus, very good English (use on a daily basis)

• During your work with us, we will train you and provide you with Sigma or ITIL certification


• Fulltime employment, long-term cooperation


• Career traning and development


• English using on a daily basis


• Nice payment conditions + benefits


• Location Prague or Brno (office work is required - onsite)


• Working time from Monday - Friday - 8.00 - 16.00 h. (no extra shifts or emergency calls)


• Only for EU citizens or candidates with free entrance to the Czech labor market

Benefits

• Meal vouchers


• Sick Days


• Extra vacation