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Remote IT helpdesk support with German (junior friendly!)

Práce z domu

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Popis pozice

Our client, an IT and Engineering Solutions company spanning EMEA and the USA looking for dynamic individuals to join the international team. While experience in Service Desk roles is preferred, we are also open to considering junior candidates who possess the required language skills - fluency in both English and German.

Remote Option: For those based in Czech Republic, we offer a hybrid or remote work setup.

Provide L1 technical support for hardware, software, and mobile devices on

Document user issues meticulously in ITSM tool

Adhere to processes and update knowledge documents

Manage ticket backlog

Drive continuous service improvement

Collaborate closely with onsite IT technicians

Profil kandidáta

Fluent in German and English are must-haves

Proficient in MS Office apps

Strong problem-solving skills

Effective communication

Detail-oriented and able to multitask

Candidates have to declare Criminal record extract not older than three months

Nabízíme

Broad range of activities, tasks, and projects

Flexible working conditions

Minimum 5 weeks of vacation

Paid sick days

Meal vouchers

Vouchers (B-day voucher, wedding, and newborn surprise)

Contributions to wellness programs (multisport card)

Refreshments in the office

Further development and professional advancement

Friendly and international working environment

Company-sponsored events

Competitive salary and various benefits

Benefits

Option for Remote Work

Meal vouchers

Wage bonuses

Sick Days

Extra vacation

Multisport Card Contribution

Partial Remote Work

100% Remote Work

Czech language not required

Educational courses and trainings

Kontakt

ManpowerGroup s.r.o.
Yuliia Shevtsova

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ID: 4846446 Datum zveřejnění: 4.6.2024 lokalita: Práce z domu Pozice: Helpdesk operátor, Specialista technické podpory/IT Společnost: ManpowerGroup s.r.o. Nabídka práce je převzata z jiné stránky nebo zdroje.