Tech Support Specialist with Java & SQL - Junior Friendly!

• Troubleshoot and resolve customer issues using Java and SQL


• Support customers in real-time via chat, phone, and online channels


• Track and manage cases in the ticketing system


• Communicate issue statuses effectively with customers


• Create and update resources for the User Community and internal knowledge base


• Collaborate with cross-functional teams globally

• Practical experience with SQL and Java


• Bachelor's degree in IT


• At least 1 year in tech support, development, IT or QA


• Fluency in English to collaborate with international colleagues


• Strong customer focus, problem-solving skills, and adaptability


• Excellent communication and interpersonal skills

• Full-time employment contract


• Meal vouchers (90 CZK/day covered by the company)


• 40% remote work option


• Annual bonuses


• 6 sick days


• Monthly cafeteria card points


• MultiSport card option


• Paid sick leave (100% salary) up to 15 days/year

Benefits

• Option for Remote Work


• Meal vouchers


• Wage bonuses


• Sick Days


• Extra vacation


• Flexible Schedule


• Multisport Card Contribution


• Czech language not required