Technical Support Analyst with French and English (Ref. No.: A4833)

Manuvia Expert Recruitment CZ, s.r.o.

Place of work
Hlavní město Praha
Contract type

Information about the position

Job description, responsibilities and duties

- providing level 1 and level 2 support, instalation and configuration services through inbound phone and ServiceNow tickets
- identifying, troubleshooting, documenting, and resolving issues
- request fulfillment in areas including software installation, building and installing new / replacement workstations, setup of user accounts and profiles, and performing password reset
- providing support requirements, creating support plans and ensuring knowledge transfer to peers in the global Service Desk

Employee perks, benefits

- professional growth and development
- competitive salary and broad range of benefits
- international environment and daily use of English and German
- wide range of activities and projects

Company on whose behalf the position is being filled

I´m looking for talented and motivated Technical support analyst with fluent French and English for our client, an international company in Prague."

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Advanced (C1) and French - Advanced (C1)

Personality requirements and skills

- min. 2 years of experience in similar position
- education in IT, computer science, business or related discipline is an advatage
- fluent French and English
- Dutch is an advantage
- experience with Active directory
- knowledge of MS Office and Office 365
- experience in Office 365 administration, including global administration functions is an advantage
- knowledge of desktop hardware and operating software
- experience with installing software/ applications
- knowledge of remote connectivity tools and of imaging, installing, configuring and troubleshooting computers in a managed Windows network environment
- knowledge of computer hardware and software as well as general office equipment including copiers, faxes, scanners, tablets, smartphones


Brief description of the company

McROY is more than a recruitment agency, and our intention is to help you to get more. We are offering made-to-order solutions to our clients in the area of personnel consultancy and everything related to work. We focus on human resources, because it is the most valuable part of each company, and it enables a company to be successful.

Number of employees

25-49 employees

Company address

Manuvia Expert Recruitment CZ, s.r.o.
Revoluční 655/1
Praha 1
ID: 3573207   Datum zveřejnění: 8.2.2019  
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