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German Speaking Customer Help-Desk Specialist
Manuvia Expert Recruitment CZ, s.r.o.
Place of work
Praha
Praha
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
What is our typical work day like?
We are not a call centre, so you will never call people nor "sell" any products.
We are a service provider to passengers who need help while travelling either on business or on holiday.
Therefore, the main tasks are:
- handling in-coming calls or e-mails only
- helping passengers with their requests regarding booking flight tickets, luggage claims, loyalty programs and compensations
- suggesting optimal solutions related to flying
- working with special air-line applications
We are not a call centre, so you will never call people nor "sell" any products.
We are a service provider to passengers who need help while travelling either on business or on holiday.
Therefore, the main tasks are:
- handling in-coming calls or e-mails only
- helping passengers with their requests regarding booking flight tickets, luggage claims, loyalty programs and compensations
- suggesting optimal solutions related to flying
- working with special air-line applications
Employee perks, benefits
What do we offer?
- interesting work with the possibility to use German and English on a daily basis
- opportunity for graduates to start-up their professional career
- further growth
- aquiring specific technical abilities as well as people skills
- steady work contract for unlimited period of time
- thorough initial training
- 23 days of holiday
- meal vouchers
- free language classes of your choice
- air-tickets discounts
- modern premisses
- good team to work with and enjoy various company activities
How does it sound?
Send me your CV or give me a call so we can discuss details.
- interesting work with the possibility to use German and English on a daily basis
- opportunity for graduates to start-up their professional career
- further growth
- aquiring specific technical abilities as well as people skills
- steady work contract for unlimited period of time
- thorough initial training
- 23 days of holiday
- meal vouchers
- free language classes of your choice
- air-tickets discounts
- modern premisses
- good team to work with and enjoy various company activities
How does it sound?
Send me your CV or give me a call so we can discuss details.
Company on whose behalf the position is being filled
Can you speak German fluently?
Do you enjoy communicating over the phone?
Would you like to help people from all walks of life?
Do you want to start up your career in an international company?
Are you looking for a dynamic work environment and easy-going colleagues?
Join our Prague team and become our valuable member :-)
You´ll be working for a stable company - a customer service centre providing assistance to clients in the air travel industry.
Apart from German and English languages, no previous work experience is necessary."
Do you enjoy communicating over the phone?
Would you like to help people from all walks of life?
Do you want to start up your career in an international company?
Are you looking for a dynamic work environment and easy-going colleagues?
Join our Prague team and become our valuable member :-)
You´ll be working for a stable company - a customer service centre providing assistance to clients in the air travel industry.
Apart from German and English languages, no previous work experience is necessary."
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
German - Advanced (C1) and English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Who are we looking for?
- a dynamic person with excellent communication skills
- German at advanced level (C1)
- English at communicative level (B2)
- an energetic person who enjoys helping people and chatting over the phone
- a dynamic person with excellent communication skills
- German at advanced level (C1)
- English at communicative level (B2)
- an energetic person who enjoys helping people and chatting over the phone
Advertiser
Brief description of the company
McROY is more than a recruitment agency, and our intention is to help you to get more. We are offering made-to-order solutions to our clients in the area of personnel consultancy and everything related to work. We focus on human resources, because it is the most valuable part of each company, and it enables a company to be successful.
Number of employees
25-49 employees
ID: 3363792
Datum zveřejnění: 17.4.2018
2018-04-17
lokalita: Prague Pozice: Customer Support Specialist Společnost: Manuvia Expert Recruitment CZ, s.r.o.
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