Associate Inside Sales Representative


Place of work
Prague, Czechia
Contract type

Information about the position

Job description, responsibilities and duties

To support our Diabetes Business Unit, we are looking for a full time talented and competitive Inside Sales Specialist.

Tasks for this role will include:

• Responding to inbound web or phone enquiries
• Making proactive outbound calls and contacts via email and digital channels
• Understanding market, customer needs and requirements
• Providing practical advice and support to remove barriers to product and therapy adoption, adherence and retention
• Providing meaningful information and guidance to enhance behaviors and knowledge
• Knowing our products, providing basic product support to our customers
• Generating lists of opportunities to nurture from existing databases
• Performing analysis on progresses and reporting results and highlights on a weekly basis
• Nurturing database and information
• Liaising on regular basis with sales, marketing and customer care team (i.e. he/she routes qualified opportunities to the appropriate sales executives for further development; he/she raises proposals for improvement and further development for the activities he/she leads)
• Supporting new Customer Experience projects; mapping and improving existing and new processes.

Employee perks, benefits

We offer you a position that brings you in direct contact with patients.

The main responsibilities of this role are:
*reactive and proactive lead management activities
*retention and customer-relationship-building contacts

thus, targeting both patients who are interested in our therapies or who already use a Medtronic product.

In this role, the Inside Sales Specialist contributes improving patients' lives and health outcomes while sourcing new business opportunities.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

• Minimum of 1 year in a frontline customer support and/or a pre-sales or sales advisory role requiring lead cultivation and management
• Sales attitude & contributing to innovative lead generation initiatives within legal framework
• Proven capability in 'softer selling' skills - must be skilled at "winning trust", "advising" and 'selling to'
• Proven ability and aptitude for providing clear and effective pre-sales advice and support to prospective customers in relation to a complex product or service
• Proven ability to record and present information clearly and in concise, grammatically correct language - both verbally and written
• Health care market, customer needs and requirements as a plus.
• Good analytical skills
• Strong/fluent oral and written language skills
• Strong team player attitude
• Comfortable and proficient using headset and computer simultaneously to navigate between screens and software to required information and customer data, and to input text and data accurately while on-call
• Advantage is experience of CRM/SAP systems and/or Sales
• Experienced user of MS Office (Word, Excel, Outlook)
• Ability to travel, make field visits and work outside of business hours


Brief description of the company

About Medtronic

Founded in 1949 as a medical repair company, we're now among the world's largest medical technology, services and solutions companies, employing more than 89,000 people worldwide, serving physicians, hospitals and patients in over 155 countries.

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.
We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.

Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together.

Company address

- Bratislava
ID: 3409549   Datum zveřejnění: 4.6.2018