Business Process Analyst- Operational Excellence

ABOUT MEDTRONIC

Bold thinking. Bolder actions. We are Medtronic.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.

In everything we do, we are engineering the extraordinary.

Careers that Change Lives
Integrated Health Solutions (IHS) team members are seasoned professionals with in-depth knowledge of the healthcare value chain, as well as breadth of experience across multiple disciplines. They partner with hospital management teams and clinical teams to drive complex transformational change, implement innovative strategies, streamline patient-focused care pathways.

A Day in the Life
As Medtronic Integrated Health Solutions Consultant Specialist, you will connect with clients, understand and analyze their most pressing business problems and deliver high value services which improve their productivity, quality and competitiveness. You will deliver well scoped operational excellence and pathway optimization projects at target strategic customer.

Main job duties / responsibilities are:

• Partner with key hospital stakeholders, influencing them by developing well-articulated situation analysis for change
• Map, understand and assess clinical pathways and patient journeys within a hospital or health system settings
• Develop actionable plans for immediate improvement and costs benefit solutions
• Manage and execute end-to-end projects, leading to quantified economic value

Key areas of expertise are:

• Consultancy expertise in Healthcare
• Experience with business process optimization
• Change management skills
• Relationship building / customer engagement skills

As part of the EMEA Medtronic Hospital Solutions Consultancy Community, consultants should be able to:

• Work independently, but according to standardized practices industrialized by the team
• Share and communicate determined best practices actively in the team
• Work together as a team to develop new service offerings out of pilot projects

Must Have: Minimum Requirements

• Advanced Education Degree (Masters)
• Fluent in English and Czech, other language skills are a plus

JOB EXPERIENCE

• Demonstrable experience over 5 years including relevant experience in consulting
• Healthcare Industry knowledge or experience
• Experience with working and communicating in international environments, preferably in matrix organizations
• Lean Six Sigma certification is a plus
• Experience in Cardiology is a plus
• Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery
• Experience in change management

SKILLS/COMPETENCIES

• Strong and demonstrable project management skills: planning & coordinating, communicating & influencing, relationship building, achieving milestones, resolving issues and managing risks
• Excellent partnering and collaboration skills (team-player)
• Customer- and Business-focus and understanding
• Strong analytical skills
• Simulation techniques
• Understanding impact of Quality / Regulatory requirements
• Customer- and Business-focus and understanding
• Strong communication skills
• Presentation skills
• Ability to interact with multinational employees on different hierarchy levels

PHYSICAL REQUIREMENTS

• Willingness to travel within Europe