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Remote - Sales Customer Support Representative (French/Dutch or German)
Multilingo Recruitment Sl
Place of work
Remote work
Remote work
Contract type
full-time, part-time
full-time, part-time
Start date
25-10, 11-11,01-12
25-10, 11-11,01-12
Wage (gross)
From 1 350 EUR/monthbonus
From 1 350 EUR/monthbonus
Information about the position
Job description, responsibilities and duties
Sales & Customer Support Agent (French/Dutch/German)
Bratislava, Slovakia
Our client is a world market leader in innovation, technology and design. They constantly create new products through an array of fields in addition to expanding the markets they reach. If you thrive on challenges and are excited by a fast pace working environment, the
apply to join their Sales and Customer Support team in Slovakia.
You will be representing the company in the best possible way by delivering an outstanding customer experience. You will be an expert in the company´s products and brand values. One of your key tasks is to be both a brand ambassador as well as the voice of the customer, giving constant feedback to the company´s product- and design teams. Also, as part of your sales duties you will be responsible for growing revenue by cross-selling and upselling. Other important aspects are adhering to legal requirements such as GDPR and PCI and to strive for First Contact Resolution and resolve customer queries.
Who you are
• You ideally have some experience in the customer service or contact center industry
• You speak (near-) native level French or Dutch or German (C1/2) + intermediate English (B1/2)
• Any other language is considered a bonus
• You are passionate about customer satisfaction and have the ability to connect with
customers, build rapport and show empathy
• Can communicate clearly and effectively
• You are a team-player with good organization skills and a “can-do” attitude
• Good computer skills and MS Office experience
What is offered
• A Permanent Contract (indefinite)
• A competitive salary of €15.500/16.500,- + bonus/commissions
• Food vouchers worth €1.200,-
•Introducing a commuting allowance €50 Per month (€600 per annum for 100% in the office)
• Excellent working from home allowances €50 per month (€600 per annum for 100% working from home)
• Ongoing training and development opportunities in a high growth environment
• An outstanding work location and office facilities near Bratislava
• Flexible working options (remotely in Slovakia or office based)
• Part-time working is available
Bratislava, Slovakia
Our client is a world market leader in innovation, technology and design. They constantly create new products through an array of fields in addition to expanding the markets they reach. If you thrive on challenges and are excited by a fast pace working environment, the
apply to join their Sales and Customer Support team in Slovakia.
You will be representing the company in the best possible way by delivering an outstanding customer experience. You will be an expert in the company´s products and brand values. One of your key tasks is to be both a brand ambassador as well as the voice of the customer, giving constant feedback to the company´s product- and design teams. Also, as part of your sales duties you will be responsible for growing revenue by cross-selling and upselling. Other important aspects are adhering to legal requirements such as GDPR and PCI and to strive for First Contact Resolution and resolve customer queries.
Who you are
• You ideally have some experience in the customer service or contact center industry
• You speak (near-) native level French or Dutch or German (C1/2) + intermediate English (B1/2)
• Any other language is considered a bonus
• You are passionate about customer satisfaction and have the ability to connect with
customers, build rapport and show empathy
• Can communicate clearly and effectively
• You are a team-player with good organization skills and a “can-do” attitude
• Good computer skills and MS Office experience
What is offered
• A Permanent Contract (indefinite)
• A competitive salary of €15.500/16.500,- + bonus/commissions
• Food vouchers worth €1.200,-
•Introducing a commuting allowance €50 Per month (€600 per annum for 100% in the office)
• Excellent working from home allowances €50 per month (€600 per annum for 100% working from home)
• Ongoing training and development opportunities in a high growth environment
• An outstanding work location and office facilities near Bratislava
• Flexible working options (remotely in Slovakia or office based)
• Part-time working is available
Employee perks, benefits
• A Permanent Contract (indefinite)
• bonus/commissions
• Food vouchers worth €1.200,-
•Introducing a commuting allowance €50 Per month (€600 per annum for 100% in the office)
• Excellent working from home allowances €50 per month (€600 per annum for 100% working from home)
• Ongoing training and development opportunities in a high growth environment
• An outstanding work location and office facilities near Bratislava
• Flexible working options (remotely in Slovakia or office based)
• Part-time working is available
• bonus/commissions
• Food vouchers worth €1.200,-
•Introducing a commuting allowance €50 Per month (€600 per annum for 100% in the office)
• Excellent working from home allowances €50 per month (€600 per annum for 100% working from home)
• Ongoing training and development opportunities in a high growth environment
• An outstanding work location and office facilities near Bratislava
• Flexible working options (remotely in Slovakia or office based)
• Part-time working is available
Information about the selection process
Fast recruitment process
Starting dates
25/10
11/11
01/12
Starting dates
25/10
11/11
01/12
Company on whose behalf the position is being filled
Other administrative and support service activities
Our client is a world market leader in innovation, technology and design. They constantly create new products through an array of fields in addition to expanding the markets they reach. If you thrive on challenges and are excited by a fast pace working environment, the apply to join their Sales and Customer Support team in Slovakia. You will be representing the company in the best possible way by delivering an outstanding
customer experience. You will be an expert in the company´s products and brand values. One of your key tasks is to be both a brand ambassador as well as the voice of the customer, giving constant feedback to the company´s product- and design teams. Also, as part of your sales
duties you will be responsible for growing revenue by cross-selling and upselling. Other important aspects are adhering to legal requirements such as GDPR and PCI and to strive for First Contact Resolution and resolve customer queries.
Our client is a world market leader in innovation, technology and design. They constantly create new products through an array of fields in addition to expanding the markets they reach. If you thrive on challenges and are excited by a fast pace working environment, the apply to join their Sales and Customer Support team in Slovakia. You will be representing the company in the best possible way by delivering an outstanding
customer experience. You will be an expert in the company´s products and brand values. One of your key tasks is to be both a brand ambassador as well as the voice of the customer, giving constant feedback to the company´s product- and design teams. Also, as part of your sales
duties you will be responsible for growing revenue by cross-selling and upselling. Other important aspects are adhering to legal requirements such as GDPR and PCI and to strive for First Contact Resolution and resolve customer queries.
Requirements for the employee
Candidates with education suit the position
Primary education
Language skills
French - Advanced (C1) or Dutch - Advanced (C1) or German - Advanced (C1)
The position is suitable for a fresh graduate
Yes
Advertiser
Brief description of the company
Multilingo Recruitment is an International business recruitment agency. Whether you are a startup or multinational company the company can support you with your -international- recruitment, finding you the perfect match for your business. The multilingual team has vast experience in Europe & LATAM.
ID: 4184695
Datum zveřejnění: 18.10.2021
2021-10-18
lokalita: Remote work Pozice: Customer Support Specialist, Sales Representative Společnost: Multilingo Recruitment Sl
Spodní hranice mzdy (brutto): 1 350 EUR/month