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Quality of Sales Officer
NN Management Services, s.r.o.
Place of work
Nádražní 25, Prague-Smíchov, Czechia
Nádražní 25, Prague-Smíchov, Czechia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Job purpose:
Quality of Sales Officer supports management with all aspects related to anti-fraud and managing the quality of sales area with main focus to prevention, detection and identification of sales frauds and bad sales practices.
Your daily job will involve:
* Implementation of a fraud/sales quality framework and drive anti-fraud management across the NN. Ensure processes or systems are in place to monitor transactions and behaviours for suspected quality of sales activities.
* Monitoring sales quality trends and developing relevant alerts. Guiding the business in developing and maintaining sales quality alerts for all types of products in their respective business and stimulate that these indicators are being used.
* Based alerts result and on potentional fraud/bad sales practices proposing of restorative measurers to NN senior management.
* Establishing sales quality detection processes. Cooperating with other local functions and liaising with fraud/sales quality investigators.
* Setting Quality of Sales reporting procedure. Proposing and designing activities linked to Quality of Sales, providing inputs and recommendations.
* In needed cases supporting and substituting Anti-Fraud Officer
Quality of Sales Officer supports management with all aspects related to anti-fraud and managing the quality of sales area with main focus to prevention, detection and identification of sales frauds and bad sales practices.
Your daily job will involve:
* Implementation of a fraud/sales quality framework and drive anti-fraud management across the NN. Ensure processes or systems are in place to monitor transactions and behaviours for suspected quality of sales activities.
* Monitoring sales quality trends and developing relevant alerts. Guiding the business in developing and maintaining sales quality alerts for all types of products in their respective business and stimulate that these indicators are being used.
* Based alerts result and on potentional fraud/bad sales practices proposing of restorative measurers to NN senior management.
* Establishing sales quality detection processes. Cooperating with other local functions and liaising with fraud/sales quality investigators.
* Setting Quality of Sales reporting procedure. Proposing and designing activities linked to Quality of Sales, providing inputs and recommendations.
* In needed cases supporting and substituting Anti-Fraud Officer
Employee perks, benefits
Why choose us?
* We offer work in an international environment
* We offer opportunity for growth
* We are a young and dynamic team
* We have pleasant offices located in the centre of Prague 5 (Anděl)
* And most important thing for us. We are a team, not just bunch of colleagues from work
* We offer work in an international environment
* We offer opportunity for growth
* We are a young and dynamic team
* We have pleasant offices located in the centre of Prague 5 (Anděl)
* And most important thing for us. We are a team, not just bunch of colleagues from work
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Language skills
English - Upper intermediate (B2) or Czech - Proficiency (C2)
Personality requirements and skills
What we expect from you?
* Experience with sales quality activity risk/s, compliance risk/ and control risk
* Analytical and strong interpersonal skills
* Ability to listen and strong communications skills
* University I. level education (Bc.)
* English level B2 - Upper-Intermediate
* Experience with sales quality activity risk/s, compliance risk/ and control risk
* Analytical and strong interpersonal skills
* Ability to listen and strong communications skills
* University I. level education (Bc.)
* English level B2 - Upper-Intermediate
Advertiser
Brief description of the company
Become a part of our new future, join NN
NN Life and Pensions started offering its services on the Czech market in 1992 under the Nationale-Nederlanden brand. It became the first international insurer entering the life insurance market following the Velvet Revolution of 1989. In 2015, after more than 10 years of trading as ING, NN returned to its roots, which marked a new beginning for this well-established company. NN Czech Republic is a member of the strong NN Group that provides pension, insurance and investment management services in 18 countries.
Through our retirement services, insurance, investments and banking products, we are committed to play a positive role in the lives of all our customers. We are a company with a rich history and a clear vision for the future. In which not policies but people take centre stage. People, our customers, with all their needs, plans and ambitions. With all their happy and sad moments, their challenges and opportunities. People who are looking for clarity, care and commitment.
You matter
NN Life and Pensions started offering its services on the Czech market in 1992 under the Nationale-Nederlanden brand. It became the first international insurer entering the life insurance market following the Velvet Revolution of 1989. In 2015, after more than 10 years of trading as ING, NN returned to its roots, which marked a new beginning for this well-established company. NN Czech Republic is a member of the strong NN Group that provides pension, insurance and investment management services in 18 countries.
Through our retirement services, insurance, investments and banking products, we are committed to play a positive role in the lives of all our customers. We are a company with a rich history and a clear vision for the future. In which not policies but people take centre stage. People, our customers, with all their needs, plans and ambitions. With all their happy and sad moments, their challenges and opportunities. People who are looking for clarity, care and commitment.
You matter
Number of employees
500-999 employees
ID: 3694702
Datum zveřejnění: 14.6.2019
2019-06-14
lokalita: Prague Pozice: Compliance Specialist, Insurance administrator, Internal Auditor, Quality Manager, Risk Specialist Společnost: NN Management Services, s.r.o.