Customer service representative with English only (Ref. No.: A822)

OKIN BPS, a.s.

Place of work
Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

- Processing clients' requirements and orders
- Updating database with all the requirements
- Problem solving according to protocols
- Daily communication with both internal and external customers in foreign languages
- Checking and correcting clients' data
- Escalations

Employee perks, benefits

- Opportunity to cooperate with Verizon, one of the largest global - Telco providers in the world
- Full time employment
- Multicultural, challenging and friendly environment
- Daily use of languages
- Extensive training and further career development (CISCO/ITIL Academy)
- Other employee benefits

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Advanced (C1)

Personality requirements and skills

- High school education
- Knowledge of English language on C1 level
- Willingness to work on shifts (morning, afternoon, nights)
- Customer approach and communicative personality
- Target orientation and problem solving skills
- User computer knowledge

Advertiser

Brief description of the company

Jsme OKIN - česká outsourcingová společnost poskytující podpůrné služby, které jsou doručovány korporacím ve střední a východní Evropě.

OKIN BPS, a.s. zajišťuje služby v oblasti business process services; OKIN FACILITY nabízí komplexní facility management související s provozem a správou nemovitostí a majetku.

Number of employees

1000 an more employees

Company address

OKIN BPS, a.s.
Hornopolní 3308/40
702 00 Ostrava
http://okin.jobs.cz/BPS/

Contact

Contact person: Marie Jedličková
Tel.: + 420 725 999 618
E-mail: send CV
ID: 3419850   Datum zveřejnění: 13.6.2018  
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