Technical Client Advocate (Ref. No.: A840)

OKIN BPS, a.s.

Place of work
Ostrava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Technical Client Advisor is a technical consultant for dedicated customers. Is responsible for networking solution and for these areas:
*Controls and maintains technical performance indicators and SLA
*Connects incident, problem a change management field
*Creates reports and analysis, which maps network needs and optimalisation
*Communicates with customers and inner teams which take care of customer network

Employee perks, benefits

-Opportunity to cooperate with Verizon, one of the largest global Telco providers in the world
-Full time employment
-Multicultural, challenging and friendly environment
-Daily use of languages
-Extensive training and further career development (CISCO/ITIL Academy)
-Other employee benefits

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

-Communication in English on level B2S
-Great communication and presentation skills
-1-2 years of experience in telecommunications or on customer facing role
-Certification CCNA, ITIL, Prince 2 is an advantage
-Good knowledge of telecommunication field (Technical high school is and advantage)

Advertiser

Brief description of the company

Jsme OKIN - česká outsourcingová společnost poskytující podpůrné služby, které jsou doručovány korporacím ve střední a východní Evropě.

OKIN BPS, a.s. zajišťuje služby v oblasti business process services; OKIN FACILITY nabízí komplexní facility management související s provozem a správou nemovitostí a majetku.

Number of employees

1000 an more employees

Company address

OKIN BPS, a.s.
Hornopolní 3308/40
702 00 Ostrava
http://okin.jobs.cz/BPS/

Contact

Contact person: Marie Jedličková
Tel.: + 420 725 999 618
E-mail: send CV
ID: 3454869   Datum zveřejnění: 23.7.2018  
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