Customer Service Agent - English, French, German, Italian, Spanish! (Ref. No.: A899)

OKIN BPS, a.s.

Place of work
Ostrava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

*Daily communication with clients in order to provide them solutions and customer service.*Creating tickets with the reported failures in customer service centers.*Providing information to customers on the repair progress.*Communication with internal teams to verify and resolve clients issues.

Employee perks, benefits

*Opportunity to cooperate with Verizon, one of the largest global Telco providers in the world.*Full time employment.*Multicultural, challenging and friendly environment.*Daily use of languages.*Extensive training and further career development (CISCO / ITIL Academy).*Other employee benefits.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

*Fluency in English language is a must.*Fluency in another language - French / German / Italian / Spanish / Portuguese / Dutch or other is welcomed.*Experience in Customer Services area an andvantage.*Problem solving personality with excellent communications skills.*Resilience to stress and high level of flexibility.*Reliability and attention to detail.*Advanced PC skills.

Advertiser

Brief description of the company

Jsme OKIN - česká outsourcingová společnost poskytující podpůrné služby, které jsou doručovány korporacím ve střední a východní Evropě.

OKIN BPS, a.s. zajišťuje služby v oblasti business process services; OKIN FACILITY nabízí komplexní facility management související s provozem a správou nemovitostí a majetku.

Number of employees

1000 an more employees

Company address

OKIN BPS, a.s.
Hornopolní 3308/40
Ostrava
http://okin.jobs.cz/BPS/

Contact

Contact person: Erika Mihulová
E-mail: send CV
ID: 3480458   Datum zveřejnění: 28.8.2018  
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