IT specialist junior (Ref. No.: A968)

OKIN BPS, a.s.

Place of work
Ostrava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

We are looking for a new colleague to provide internal customer community of Verizon/OKIN with high-quality installation & support of PC hardware, Operating Systems, and applications.*Installation & support of PC and Thin Clients*Support corporate image operating systems and applications*Support both laptop & desktop PCs running Windows OS*Diagnose laptop & desktop PC hardware failures to component level*Provide support to the Verizon/OKIN internal community at both 1st and 2nd line. This Includestelephone support as well as “desk-side” visits.*Contribute to a good and friendly working environment; working closely as a member of astrong support team.*Provide customer support through all levels; troubleshooting, documentation, closureand escalation where necessary.*Act as primary point of contact with proven problem-solving skills across organizations*To take ownership of problems until a resolution is found to the customer’s satisfaction.

Employee perks, benefits

*Opportunity to work in Czech company but in multicultural environment*Benefits and partners offers*Meal vouchers*5 weeks of vacation*Language academy*Training and courses*Great team

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

*Excellent written & verbal communication skills English B2 minimum*Ability to work upon own initiative *Ability to work in a team environment *Flexible approach to working hours*Resilience to stress and a high level of flexibility*Reliability and attention to detail

Advertiser

Brief description of the company

Jsme OKIN - česká outsourcingová společnost poskytující podpůrné služby, které jsou doručovány korporacím ve střední a východní Evropě.

OKIN BPS, a.s. zajišťuje služby v oblasti business process services; OKIN FACILITY nabízí komplexní facility management související s provozem a správou nemovitostí a majetku.

Number of employees

1000 an more employees

Company address

OKIN BPS, a.s.
Hornopolní 3308/40
702 00 Ostrava
http://okin.jobs.cz/BPS/
ID: 3623364   Datum zveřejnění: 18.3.2019  
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