Customer Service Representative

For our client, the company that is the world leader in industrial tools manufacturing, we are currently searching for Customer Service Representative.

Main tasks:

• administration connected to orders (entering the order into the internal system, ordering the products in the warehouse, issuing proforma invoice, credit notes, order check, sending the invoices)
• phone and e-mail contact with customers (update on delivery of products)
• phone and e-mail contact with the marketing department and with the warehouses, with demand planners and with freight forwarders.
• solving the claims of customers
• daily statistics (controls of backorders, EDI orders and Tool Commerce)
• creates and maintains actual customers database
• cooperates on sales actions preparation

Requirements:

• high school education
• practice at a similar position for at least 2 years
• English language at advanced level
• Czech or Slovak language at native speaker level
• PC skills
• communicative, reliability, independence

Perks:

• laptop
• contribution to life insurance
• contribution to Multisport card
• location of the workplace - Prague 11 - Chodov

If you are interested in this offer, please send us your structured CV. We will contact you as soon as possible.

Candidates, who are not suitable for the position, will not be contacted by PŘEDVÝBĚR.CZ.

I gree, that my personal data, provided to PŘEDVÝBĚR.CZ s.r.o. for the purpose of employment transmission, are handled according to law no 101/2000 Sb. Provided data are kept in the database for an essential term of employment transmission or till the withdrawal in writing.