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Sales support specialist with Hungarian

Randstad HR Solutions s.r.o.

Place of work
Brno, Czechia
Contract type
full-time
Wage (gross)
From 40 000 Kč/month10% annual bonuses

Information about the position

Job description, responsibilities and duties

Come & join the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers the most desirable frames and sunglasses in two fast-growing segments: Luxury and Sport & Lifestyle.
Through our industry expertise, we empower our brands to go beyond their limits in this high-potential business category, supporting their capacity to lead and innovate in eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.



How you will contribute:

Handling customer inquiries using different communication channels
Providing customers with product and service information
Creating new business opportunities through a proactive approach
Manage customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information
Manage order flow from order acquisition to order entry in compliance with agreed trade terms
Manage delivery flow by liaising directly with planning, logistics and customer whilst acting as the first point of contact in the
event of any query/issue
Manage goods returns in compliance with agreed trade terms
Act as customer’s first point of contact in case of commercial, logistics and product claims, by managing and solving
customer complaints and by providing information
Show active participation in both organizational preparation and execution by supporting with the facilitation of Sales events such as Buying Days and Collection presentations, Logistics of customer’s onsite training and customer visits
Issue sales/customer-related reporting to the benefit of both the sales team and the upper manager
Propose solutions to the upper manager to enhance customer service-related procedures, processes and systems
Participate in ad hoc sales-related activities and/or projects

Employee perks, benefits

annual bonus
working with high-end fashion brands
modern offices in Brno
meal vouchers
employees discounts
possibility of choosing the products from the portfolio
creative environment

Company on whose behalf the position is being filled

Retail trade

Come & join the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers the most desirable frames and sunglasses in two fast-growing segments: Luxury and Sport & Lifestyle.
Through our industry expertise, we empower our brands to go beyond their limits in this high-potential business category, supporting their capacity to lead and innovate in eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Hungarian - Proficiency (C2) and English - Upper intermediate (B2) and Slovak - Upper intermediate (B2) and Czech - Upper intermediate (B2)

Other knowledge

Microsoft Office 365 - Skillful

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

customer-oriented
problem-solving
passion and enthusiasm
excellent verbal and written communication skills

Advertiser

Brief description of the company

Randstad is the second largest HR services provider in the world and has number 1 position in many countries. Our 28,000 employees work in 4,587 branches and inhouse locations to employ almost 567 700 people on daily basis.

Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.

We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.

Number of employees

150-199 employees

Contact

ID: 4465100  Datum zveřejnění: 11.11.2022  Spodní hranice mzdy (brutto): 40 000 Kč/month