Customer Specialist with German and English

Randstad HR Solutions s.r.o.

Place of work
Ostrava, Czechia (Job with occasional home office)
Contract type
full-time
Wage (gross)
From 40 000 Kč/month

Information about the position

Job description, responsibilities and duties

Would you like to use German at work? Do you have experience with Customer Service/Call Center/Help Desk? We're seeking a dynamic individual to join our team as a Customer Service Specialist. In this role, you will play a crucial part in handling requests from potential customers.


what will you do?



  • handle requests from potential customers

  • engage in direct and active communication with potential customers

  • managing requests in an internal system

  • communicate via phone and email

  • collaborate with internal partners

Employee perks, benefits

what we offer



  • 25 days of vacation

  • flexible working hours with a fixed core from 10:00-14:00.

  • home office

  • yearly bonus

  • meal contribution

  • MultiSport card

  • cafeteria

  • free shares.

Company on whose behalf the position is being filled

Other unlisted areas

-

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Personality requirements and skills

who we are looking for



  • proficiency in English and German (reading, writing, and speaking)

  • experience in customer care, call center, or related processes

  • Microsoft Office

  • communication skills

Advertiser

Brief description of the company

Randstad is the second largest HR services provider in the world and has number 1 position in many countries. Our 28,000 employees work in 4,587 branches and inhouse locations to employ almost 567 700 people on daily basis.

Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.

We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.

Number of employees

150-199 employees
ID: 4772662  Datum zveřejnění: 28.2.2024  Nabídka práce je převzata z jiné stránky nebo zdroje. Spodní hranice mzdy (brutto): 40 000 Kč/month