Sales support specialist with Polish

Randstad HR Solutions s.r.o.

Place of work
Brno, Czechia (Job with occasional home office)
Contract type
full-time
Wage (gross)
From 40 000 Kč/month

Information about the position

Job description, responsibilities and duties

Our client is the world leader in Luxury Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. The Company designs, develops, and distributes eyewear for a portfolio of 17 high-end brands.


Come and join our client and make a step forward to your future in the fashion industry.


How you will contribute:



  • Handling customer inquiries using different communication channels

  • Providing customers with product and service information

  • Creating new business opportunities through a proactive approach

  • Manage customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information

  • Manage order flow from order acquisition to order entry in compliance with agreed trade terms

  • Manage delivery flow by liaising directly with planning, logistics and customer whilst acting as the first point of contact in the
    event of any query/issue

  • Manage goods returns in compliance with agreed trade terms

  • Act as customer’s first point of contact in case of commercial, logistics and product claims, by managing and solving
    customer complaints and by providing information

  • Show active participation in both organizational preparation and execution by supporting with the facilitation of Sales events such as Buying Days and Collection presentations, Logistics of customer’s onsite training and customer visits

  • Issue sales/customer-related reporting to the benefit of both the sales team and the upper manager

  • Propose solutions to the upper manager to enhance customer service-related procedures, processes and systems

  • Participate in ad hoc sales-related activities and/or projects

Employee perks, benefits

what we offer



  • Annual bonus

  • Working with high-end fashion brands 

  • Modern office in Brno

  • Meal vouchers

  • Employees discounts

  • Possibility of choosing the products from the portfolio

  • Creative environment

Company on whose behalf the position is being filled

Other unlisted areas

-

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2) and Polish - Advanced (C1)

Personality requirements and skills

who we are looking for



  • Native speaker or equivalent (level C2) Polish

  • English language on B2 and higher level

  • Ability to work within fast-growing environments and contribute to building a new organization

  • Good working knowledge of Office Package (Excel, PowerPoint, Word)

  • Excellent verbal and written communication skills

  • Customer-oriented

  • Team player

Advertiser

Brief description of the company

Randstad is the second largest HR services provider in the world and has number 1 position in many countries. Our 28,000 employees work in 4,587 branches and inhouse locations to employ almost 567 700 people on daily basis.

Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.

We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.

Number of employees

150-199 employees

Contact

Contact person: Jakub Nováček
Tel.: +420778463504
E-mail: send CV
ID: 4787300  Datum zveřejnění: 18.3.2024  Nabídka práce je převzata z jiné stránky nebo zdroje. Spodní hranice mzdy (brutto): 40 000 Kč/month