Customer Service with German

Randstad s.r.o.

Place of work
Contract type

Information about the position

Job description, responsibilities and duties

• Providing complete customer service of the passive customer service line
• E-mail communication with customers
• Communication with customers from Germany
• Setting parameters of the products in the internal system based on customer requirements

Employee perks, benefits

• Work with a reputable multinational company
• Financial evaluation
• Variable salary component, depending on job performance
• Company benefits (meal vouchers, additional week of vacation, sick days, corporate events
• Communication in a foreign language with customers as well as native speakers in a team
• The opportunity for career growth
• Place of work Praha 8

Company on whose behalf the position is being filled

Other unlisted areas

Job in multinational company in Prague.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

German - Upper intermediate (B2) and English - Intermediate (B1)

Personality requirements and skills

• Fluency in German language, at least at C1 level
• English Communicative condition (min. B1, this language is necessary for the internal team communication, no communication with customers)
• Completed secondary education
• Good communication skills, assertiveness
• Independence and thoroughness
• Resistance to Stress
• Working experience in the area of customer service advantage


Brief description of the company

Randstad is the second largest HR services provider in the world and has number 1 position in many countries. Our 28,000 employees work in 4,587 branches and inhouse locations to employ almost 567 700 people on daily basis.

Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.

We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.

Number of employees

100-149 employees

Company address

Randstad s.r.o.
Jungmannova 26/15
110 00 Praha 1
ID: 2581253   Datum zveřejnění: 13.6.2017